Job Description

Key Responsibilities:

• Requirement Gathering & Analysis: Collaborate with stakeholders (business units, product owners, end-users) to elicit, analyze, and prioritize business requirements, translating them into clear, actionable specifications.
• Documentation Excellence: Create and maintain high-quality documentation, including:
• Agile user stories with clear acceptance criteria.
• Functional Specifications Document (FSD), Business Requirements Document (BRD), and Scope Statements.
• Process flows, use case diagrams, and data flow diagrams to visualize requirements.
• Project scope documents to ensure alignment and manage scope creep.
• Process Design & Optimization: Map and document current (as-is) and future (to-be) business processes, identifying inefficiencies and recommending streamlined workflows.
• Mockups & Prototyping: Design wireframes, mockups, and interactive prototypes (using tools like Figma) to visualize user interfaces and validate requirements with stakeholders.
• Research & Analysis: Conduct thorough market, competitor, and user research to inform product strategy, validate requirements, and identify opportunities for innovation.
• Stakeholder Facilitation: Lead workshops, interviews, and JAD (Joint Application Design) sessions to align stakeholders, resolve conflicts, and drive consensus on requirements and priorities.
• Go-To Resource: Act as the primary point of contact for clarifying requirements, resolving ambiguities, and providing insights to development teams, QA, and leadership.
• Agile & Best Practices: Champion Agile methodologies (Scrum/Kanban), ensuring user stories are well-defined, prioritized, and refined in backlog grooming sessions. Implement BA best practices (e.g., BABOK guidelines) to ensure consistency and quality.
• Change Management: Manage requirement changes through structured processes, assessing impacts on scope, timeline, and resources, and communicating updates effectively.
• Testing & Validation: Collaborate with QA teams to develop test cases, ensure requirements traceability, and validate that deliverables meet business needs through UAT (User Acceptance Testing).
• Metrics & Reporting: Define KPIs and success criteria for projects, track progress, and provide actionable reports to stakeholders to support decision-making.
• Continuous Improvement: Proactively identify opportunities to enhance BA processes, tools, and templates, fostering a culture of excellence and innovation.