Job Description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you’re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.

Key Responsibilities:

• Collaborate with the stakeholders to identify and prioritize the business needs, scope of work, and requirements.
• Write clear and comprehensive, internal and external documentation such as business requirements documents (BRDs), functional specifications, use cases, process flows, and user stories.
• Effectively communicate requirements, key insights, and findings to cross-functional team members, management, and other stakeholders.
• Monitor project status by performing a daily follow-up with the teams, resolving problems, publishing progress reports, and recommending actions.
• Conduct meetings and presentations to share ideas and findings.
• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
• Collaborate with project managers to define project scope, goals, and deliverables
• Facilitate meetings and workshops to gather feedback, and ensure alignment between business objectives and project deliverables.
• Assist in testing and validation of solutions to ensure they meet business requirements
• Create training materials, conduct user training sessions, and facilitate the transition to new processes, systems, or solutions.

Requirements

• Proven experience with requirements gathering and analysis, as well as business process modeling
• The ability to understand problems and find solutions.
• The ability to present findings and recommendations to senior management, as well as conduct stakeholder meetings.
• Strong communication skills, both verbal and written, with the ability to interact effectively with stakeholders at all levels
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Solid understanding of software development life cycle (SDLC).
• Experience with Agile methodologies and project management practices
• Proficient in tools for documentation and project tracking (e.g., JIRA, Confluence)
• Excellent problem-solving skills with a keen attention to detail
• Experience in creating detailed reports and giving presentations.
• Exceptional analytical and conceptual thinking skills.
• Advanced technical skills, experience with system integration, APIs, and web services.
• Excellent documentation skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Advanced written and verbal communication skills in both English and Arabic are a must

Key Qualifications:

• Bachelor's degree in Business or IT/Computer Science.
• At least 5-7 years of experience in business analysis or a related field is required