Job Description

Senior Brand Ambassador (Operations)Contract | On-Site | Security Clearance Required

The Opportunity

We are hiring a Senior Brand Ambassador (Operations) to support a leading Canadian fintech brand at Billy Bishop Toronto City Airport.

This is a behind-the-scenes, operations-focused role within a premium, high-touch environment. Unlike traditional brand ambassador positions, this role is not client-facing and does not involve direct passenger engagement or product conversations.

You will be responsible for ensuring the space runs seamlessly, maintaining operational excellence, and supporting a best-in-class guest experience through execution, organization, and attention to detail.

This role does not involve direct passenger engagement, sales responsibilities, product education, financial conversations, or team management, as all guest interaction and product-related discussions are handled exclusively by a product specialist team.

What You’ll Do

• Open and close the activation space daily
• Maintain premium presentation standards at all times
• Manage inventory, restocking, and overall space readiness
• Ensure full compliance with health and safety requirements
• Monitor and support overall guest flow within the space
• Complete detailed shift reporting and operational updates
• Act as the on-site operational point of contact

Security Clearance Required

Candidates must be eligible to obtain and maintain a Restricted Area Identity Card (RAIC) and pass extensive background screening. Clearance is mandatory.

What We’re Looking For

• 2–4 years of experience in operations, events, hospitality, or similar environments
• Highly organized and operationally minded
• Strong attention to detail and accountability
• Ability to work independently and manage responsibilities with minimal oversight
• Professional, composed, and solutions-oriented
• Experience working in regulated or high-security environments is an asset

Compensation

$27/hour

Schedule

Shift availability between 6:45 AM – 8:30 PM, Monday – Friday

Weekend availability required from 7:45 AM – 6:30 PM

Why PPL

We believe the frontline drives results. Our teams are strategic operators supporting premium brands in critical environments. We provide strong operational support, clear expectations, and meaningful work with measurable impact.

Our Commitment

PPL celebrates differences and is committed to building an inclusive, accessible workplace where everyone feels valued and supported. We do not discriminate based on race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We encourage all qualified individuals to apply.