Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

www.avantierinc.com

Senior Bilingual Sales Operations Specialist (Chinese/English)

📍 Location : Bay Area, California (Hybrid – San Francisco / San Jose preferred)

👉 Base Salary + Bonus + Full Benefits (Medical, Dental, Vision, 401(k) Match, PTO)

About Avantier Inc.


At Avantier, you won’t just “have a job”—you’ll work on real, cutting-edge technology used in aerospace, defense, and life sciences.

We are a global photonics company with 25+ years of experience in custom optical design, engineering, and manufacturing. Our customers include world-class engineers, researchers, and high-tech companies.

About the Role


We are looking for a hands-on, detail-oriented Sales Operations Specialist to support our growing global business.

This role is not a traditional administrative position. You will work closely with sales, engineering, and global teams to support customer communication, order coordination, and day-to-day business operations.

This is an ideal opportunity for someone who enjoys working at the intersection of sales, operations, and customer coordination, and is comfortable taking ownership and getting things done.

Key Responsibilities

• Serve as a key point of contact for customers, supporting inquiries, quotations, and order follow-ups
  
  
• Coordinate with internal teams (sales, engineering, production, logistics) to ensure smooth execution and timely delivery
  
  
• Support the sales process including RFQs, quotations, order tracking, and customer updates
  
  
• Communicate proactively with customers and production to resolve issues and maintain strong relationships
  
  
• Assist with business development activities such as trade shows, client visits, and follow-ups
  
  
• Support day-to-day office and operational tasks, including vendor coordination and procurement
  
  
• Maintain accurate records of customer interactions, orders, and internal documentation
  
  
• Identify issues proactively and help drive solutions in a fast-paced environment
  
  

Requirements

Must-Have:

• Self-motivated, proactive, and able to follow through on responsibilities independently
  
  
• 3–7 years of experience in a B2B environment (manufacturing, industrial, or technology preferred)
  
  
• Experience in sales support, operations, or customer coordination roles
  
  
• Strong communication skills in both English and Mandarin Chinese
  
  
• Ability to manage multiple tasks and priorities with strong attention to detail
  
  

Nice to Have:

• Experience with RFQ, quotations, or order management processes
  
  
• Background in optics, precision manufacturing, or technical products
  
  
• Experience working with international teams or cross-border coordination
  
  
• Familiarity with CRM or order management systems
  
  

Who This Role is NOT For


This role is not a fit for:

• Candidates looking for a purely administrative or assistant position
  
  
• Candidates without prior B2B or customer-facing experience
  
  
• Candidates who prefer highly structured roles without ownership
  
  

Compensation & Benefits

• Medical, Dental, Vision, Life Insurance
  
  
• 401(k) with company match
  
  
• Paid time off
  
  

Location


Bay Area, California (Hybrid)

Work Schedule


Full-time | Monday–Friday | 8:00 AM – 5:00 PM PST

Flexible work from home options available.

Compensation: $85,000.00 - $105,000.00 per year

Careers

Avantier Inc. is an unparalleled leader in providing custom optical systems solutions. We offer advanced precision custom optical design, optical engineering, optical lens assembly, rapid optical proto-typing, image processing, and optical manufacturing services.

With over fifty years of experience in optical design and engineering, our team possesses an extensive wealth of knowledge. Our esteemed customers are well aware that Avantier is dedicated to providing exceptional care. Whether you require imaging solutions, lens systems, optical components, or opto-mechanical assemblies for applications in UV, VIS, NIR, or SWIR, rest assured, we have got you covered. Our advanced manufacturing units, coupled with cutting-edge metrology, empower us to manufacture precision optics of the highest caliber.

Opportunities for Career Growth
At Avantier, we maintain a commitment to equal opportunity and affirmative action, actively seeking out top talent. We present an excellent prospect for individuals interested in delving into the realm of custom optical lenses, offering a dynamic work environment.