Job Description

Key Responsibilities

1. Brand Portfolio Management

• Manage and oversee training requirements across multiple beauty brand portfolios.
• Develop and execute annual training plans aligned with brand and business objectives.
• Collaborate with Brand Managers, Retail, and stakeholders to ensure training alignment and effectiveness.
• Adapt regional/global training materials to local market needs.

2. Training Needs Analysis (TNA)

• Conduct Training Needs Analysis (TNA) in collaboration with stakeholders to identify performance gaps.
• Translate identified needs into structured training programs, workshops, and coaching interventions.
• Continuously review training effectiveness and recommend improvements.

3. Training Delivery & Facilitation

• Conduct onboarding and induction programs for new Beauty Advisors.
• Deliver product knowledge training across skincare, makeup, and fragrance categories.
• Facilitate workshops on selling skills, customer experience, grooming, and retail excellence.
• Support seasonal campaigns, product launches, and refresher training sessions.

4. Workshops, Events & Public Speaking

• Design and conduct interactive workshops for retail teams and business partners.
• Act as a trainer and speaker during brand seminars, conferences, and retail events.
• Support masterclasses, beauty workshops, and customer-facing educational sessions when required.

5. Field Coaching & follow up

• Conduct store visits for on-the-job coaching and performance observation.
• Provide structured feedback to improve sales performance and service standards.
• Track progress and support individual development plans.

6. Stakeholder Management

• Work closely with Brand, Retail, HR, and external partners to ensure training alignment.
• Build strong working relationships with brand principals and business stakeholders.
• Prepare training reports and track key training outcomes and effectiveness.

Requirements

Education

• Bachelor’s Degree in related fields

Experience

• Minimum 5 years of experience in beauty retail, with at least 3 years in a training role.
• Experience managing multiple beauty brand portfolios is highly preferred.
• Exposure to luxury skincare, makeup, and fragrance categories.
• Experience conducting workshops, seminars, and public speaking engagement

Skills & Competencies

• Strong facilitation, presentation, and public speaking skills.
• Ability to work independently and manage multiple priorities effectively.
• Ability to manage multiple projects and deliver within tight timelines.
• Proactive, resourceful, and solution-oriented approach to problem solving.
• Strong analytical skills with the ability to conduct Training Needs Analysis (TNA).
• Excellent interpersonal and stakeholder management skills.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office (PowerPoint, Excel, Word).
• Fluent in English, Bahasa Malaysia & Mandarin
• Able to perform in a fast-paced and dynamic environment.
• Adaptable and versatile in managing changing priorities.
• Strong sense of accountability and professionalism.
• Collaborative team player with a continuous improvement mindset.
• Able to attend International Training event and travel to outstation

Benefits

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page . If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

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Note To Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.