Job Description

About Team:

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About the role:

A Senior Software Engineer II is a highly capable, independent individual contributor who delivers complex, high-impact software solutions across multiple services.

They own end-to-end design and delivery decisions within their domain, translating ambiguous business requirements into secure, scalable, and maintainable systems that measurably improve customer and business outcomes.

They are recognised as subject-matter experts in key in-house systems within their team and contribute significantly to engineering quality, operational health, and team capability.

Responsibilities:

Technical Excellence

• Produces clear design documentation using the Process for Technical Decision Making and RX architectural principles.
• Builds systems with strong performance, resilience, extensibility and security foundations, following Secure SDLCwhich reduces long-term maintenance costs
• Enforces testing strategies that materially improve deployment confidence and meet the Service & Operational Level Agreements
• Makes pragmatic trade-offs between speed, quality and sustainability.
• Models high standards in code quality and provides constructive, context-rich feedback that improves engineering quality.
• Introduces improved patterns, tools or techniques that elevate engineering standards within their team or domain.
• Solves novel and ambiguous technical problems with pragmatic, well-reasoned solutions.
• Shares technical knowledge across teams and contributes to engineering communities of practice.

Operational Excellence

• Own operational health and reliability of services within scope
• Use metrics, logs and monitoring to proactively detect risks and anomalies
• Builds systems with operational considerations in mind (fault tolerance, recoverability).
• Lead incident response, post-mortems and systemic remediation
• Traces and diagnoses complex issues across distributed components to identify root cause and systemic improvements.
• Maintain runbooks, operational documentation and knowledge sharing material
• Systematically reduce technical debt, improving stability and maintainability.
• Ensures security and software updates are applied to owned systems.
• Incident frequency and MTTR decrease over time

Product Delivery & Business Impact

• Translate complex requirements into incremental, deliverable technical solutions
• Deliver high-quality software with predictable cycle times and low failure rates
• Collaborate with Product to align solutions to user and business outcomes
• Collaborate effectively with QA and front-end engineers to align on requirements, testing strategies, and API contracts.
• Identify delivery risks early and propose pragmatic mitigation options
• Simplify systems and remove waste to improve delivery efficiency
• Balance speed, value and sustainability in delivery decisions
• Contributions directly support measurable business and customer outcomes
• Delivery becomes more predictable with reduced change failure rates
• Technical solutions optimise cost, reliability, or time-to-market

Leadership & Collaboration

• Owns the design and delivery of complex components spanning multiple services within a defined product or platform team.
• Communicates technical topics clearly to engineers, product and business stakeholders.
• Synthesises data and differing perspectives into clear, pragmatic recommendations.
• Builds strong working relationships across local and distributed teams.
• Demonstrates accountability, ownership and bias for action.
• Mentors engineers through code reviews, pairing and technical guidance.
• Stakeholders trust their technical judgement and recommendations

Requirements:

Qualifications (Experience, credentials, etc.)

• Typically 7+ years of professional software engineering experience, or 5+ years with demonstrable experience in cloud-native serverless and event-driven systems.
• Proven delivery of complex production systems across multiple components
• Experience translating ambiguous requirements into scalable solutions
• Experience working in large, mature codebases with multiple integration points.
• Experience working in Agile cross-functional teams
• Proficient with AI-assisted development tools and able to critically evaluate AI-generated code before committing it.

Technical Skills

Required

• Strong proficiency in C# / .NET.
• Strong system design and domain modelling skills (SOLID, design patterns, API design)
• Strong cloud experience required, preferably AWS with serverless. Equivalent experience with other cloud providers is acceptable.
• Strong data modelling skills across both SQL and NoSQL.
• Experience with event-driven architecture — pub/sub messaging, eventual consistency, and idempotency patterns.
• Strong testing discipline (unit/integration) and CI/CD experience
• Cloud and DevOps exposure (preferably AWS), including observability and operational readiness
• Security-minded approach aligned to Secure SDLC practices

Highly desirable

• Experience with Infrastructure as Code
• Experience integrating with third-party APIs and external systems
• Familiarity with Domain-Driven Design concepts

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Comprehensive Health Insurance: Covers you, your immediate family, and parents.
Enhanced Health Insurance Options: Competitive rates negotiated by the company.
Group Life Insurance: Ensuring financial security for your loved ones.
Group Accident Insurance: Extra protection for accidental death and permanent disablement.
Flexible Working Arrangement: Achieve a harmonious work-life balance.
Employee Assistance Program: Access support for personal and work-related challenges.
Medical Screening: Your well-being is a top priority.
Modern Family Benefits: Maternity, paternity, and adoption support.
Long-Service Awards: Recognizing dedication and commitment.
New Baby Gift: Celebrating the joy of parenthood.
Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

About Business:

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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