CommBox

Senior Backend Developer - AI Engineering

CommBox  •  Hybrid  •  27 days ago
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Job Description

We are a well-established, well-funded startup operating in the Customer Experience (CX) market, serving high-level enterprise clients across various industries. Our mission is to revolutionize customer interactions through intelligent, AI-powered solutions that enhance communication, efficiency, and personalization.

As a Senior Backend Developer specializing in AI engineering, you will play a key role in building and scaling the backend systems that power our next generation of AI agents for customer interactions. This is an opportunity to join a fast-moving, innovation-driven team where your work will directly shape how global enterprises engage with their customers using advanced AI technologies.

Key Responsibilities

  • Design, develop, and maintain robust backend services and APIs for AI-driven products.
  • Integrate AI models and agents into production environments, ensuring high performance and scalability.
  • Work with large-scale data processing pipelines and model-serving infrastructure.
  • Collaborate with AI teams to optimize inference pipelines, data flows, and model deployment lifecycles.
  • Ensure system reliability, security, and maintainability across cloud and on-premise environments.
  • Contribute to architectural decisions and technical strategy for AI-based backend services.

Requirements

  • 5+ years of experience as a backend software engineer.
  • 2+ years of experience developing AI agents or integrating AI systems into production.
  • Strong proficiency in Python (FastAPI, Flask, Django, or similar frameworks).
  • Experience with AI frameworks and tools (LangChain, OpenAI API, Hugging Face, or similar).
  • Solid understanding of RESTful and GraphQL APIs, microservices architecture, and asynchronous programming.
  • Hands-on experience with databases (SQL and NoSQL) and cloud services (AWS, Azure, or GCP).
  • Knowledge of software design patterns, testing, CI/CD, and version control (Git).
  • Strong problem-solving skills, attention to detail, and ability to work independently.

Nice to Have

  • Experience with C# / .NET for system integration or hybrid backends.
  • Familiarity with Docker, Kubernetes, and scalable model serving infrastructure.
  • Background in conversational AI, agent frameworks, or retrieval-augmented generation (RAG) systems.

Requirements


None

CommBox

About CommBox

CommBox enhances enterprise customer support by seamlessly integrating AI and automation. Our platform empowers support teams to deliver faster, more personalized experiences while focusing on high-value interactions. The result: improved efficiency, reduced response times, and increased customer satisfaction.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Glil-Yam, IL
Year Founded
2013
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