Job Description

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

What You'll Do

• Install, configure, and support audio, video, electronic communications, presentation, monitoring, and signal-routing systems used in dedicated control room environments.
• Complete cabling, labeling, terminations, rack integration, equipment mounting, and device connections in accordance with project standards and documentation.
• Collaborate with Design Engineers and Project Managers to plan, integrate, test, commission, and obtain customer acceptance for assigned control room projects within established schedule and budget requirements.
• Conduct on-site surveys of control rooms, equipment rooms, operator positions, and related technical spaces; identify field conditions and resolve installation needs or issues.
• Interpret system flow diagrams, rack elevations, detail drawings, floor plans, cable schedules, and other project documentation to ensure the installation is completed as designed.
• Verify end-to-end audio, video, control, network, and monitoring signal paths and troubleshoot system performance issues.
• Support testing and validation of operator consoles, Multiview displays, video walls, KVM systems, intercoms, control processors, and other mission-critical control room technologies.
• Document system changes, test results, open issues, and final configuration details accurately.
• Communicate professionally with customers, project teams, and other trades while serving as a technical lead on-site.
• Follow site safety, security, quality-control, and change-management requirements in operationally sensitive environments.

Ability and willingness to travel approximately 80% of the time to customer sites, including frequent overnight stays and occasional extended assignments, based on project needs.

What You Bring for Success:

• Previous experience installing, integrating, servicing, or commissioning audio, video, audiovisual, presentation, or control room systems.
• Experience working in dedicated control room environments such as operations centers, command and control rooms, network operations centers, security operations centers, emergency operations centers, broadcast control rooms, or similar mission-critical spaces.
• Ability to read and understand construction drawings, system flow diagrams, rack elevations, wiring diagrams, cable schedules, and technical documentation.
• Strong understanding of AV signal flow, cabling standards, terminations, equipment racks, control systems, and basic network connectivity.
• Ability to work independently, stay self-directed, and manage priorities while coordinating effectively with Design Engineers, Project Managers, technicians, customers, and other trades.
• Professional communication, leadership, problem-solving, and customer relationship skills.
• Ability to troubleshoot calmly and methodically in time-sensitive, operationally critical environments.
• Training in electronics and basic computer literacy through education, on-the-job experience, or certification is preferred.
• AVIXA CTS or CTS-I certification is preferred.

Why Should You Apply?

At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

The benefits of ownership

At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here’s a look at what we offer:

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.