Roles & responsibilities
We are recruiting for the Analyst/Associate Consultant position in the US GMS Application support team. As an Associate Consultant/Analyst level in this team, your responsibilities will include:
·Handle multiple user requests or incidents efficiently, ensuring each is resolved within the agreed Service Level Agreement (SLA).·Monitor ticket queues and prioritize based on urgency and impact.·Follow standard operating procedures (SOPs) for resolution.·Escalate issues when necessary to Level 2/3 teams.·Global Application Support (24/7 Window)·•Responsibility: Provide round-the-clock support to users of KPMG Global applications, ensuring availability and responsiveness.·Respond to user queries via email, chat, or ticketing systems.·Perform initial diagnosis and provide solutions or workarounds.·Maintain shift handover logs and ensure continuity.·Collaborate with infrastructure, application, and business teams.·Track progress of escalated issues and ensure closure.·Document resolutions and share knowledge across teams
This role is for you if you have the below
Educational qualifications
·Minimum Master Degree from reputable universities with excellent academic result, majoring Accounting or Finance•Work experience•Minimum 1 to 3 years of professional experience, preferably in a Big 4 consulting firm.
Essential technical & functional skills
·Willing to work hard, enthusiastic and self-motivated.·Strong analytical and advisory skills.·Good communication and interpersonal skills.·Able to work in fast moving and demanding environment.·Strong commitment, multi-tasking and team player.·Excellent oral and written communication skills in English (including strong presentation skills).·Excellent project management, analytical, interpersonal, oral and written communication skills.·Strong leadership and training skills.·Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.·Highly motivated self-starter with ability to multitask and complete assignments within time constraints and deadlines·Dedicated to superior client service·Strong organizational skill and attention to detail.·Ability to thrive in a dynamic team environment
Roles & responsibilities
We are recruiting for the Analyst/Associate Consultant position in the US GMS Application support team. As an Associate Consultant/Analyst level in this team, your responsibilities will include:
·Handle multiple user requests or incidents efficiently, ensuring each is resolved within the agreed Service Level Agreement (SLA).·Monitor ticket queues and prioritize based on urgency and impact.·Follow standard operating procedures (SOPs) for resolution.·Escalate issues when necessary to Level 2/3 teams.·Global Application Support (24/7 Window)·•Responsibility: Provide round-the-clock support to users of KPMG Global applications, ensuring availability and responsiveness.·Respond to user queries via email, chat, or ticketing systems.·Perform initial diagnosis and provide solutions or workarounds.·Maintain shift handover logs and ensure continuity.·Collaborate with infrastructure, application, and business teams.·Track progress of escalated issues and ensure closure.·Document resolutions and share knowledge across teams
This role is for you if you have the below
Educational qualifications
·Minimum Master Degree from reputable universities with excellent academic result, majoring Accounting or Finance•Work experience•Minimum 1 to 3 years of professional experience, preferably in a Big 4 consulting firm.
Essential technical & functional skills
·Willing to work hard, enthusiastic and self-motivated.·Strong analytical and advisory skills.·Good communication and interpersonal skills.·Able to work in fast moving and demanding environment.·Strong commitment, multi-tasking and team player.·Excellent oral and written communication skills in English (including strong presentation skills).·Excellent project management, analytical, interpersonal, oral and written communication skills.·Strong leadership and training skills.·Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.·Highly motivated self-starter with ability to multitask and complete assignments within time constraints and deadlines·Dedicated to superior client service·Strong organizational skill and attention to detail.·Ability to thrive in a dynamic team environment
Roles & responsibilities
We are recruiting for the Analyst/Associate Consultant position in the US GMS Application support team. As an Associate Consultant/Analyst level in this team, your responsibilities will include:
·Handle multiple user requests or incidents efficiently, ensuring each is resolved within the agreed Service Level Agreement (SLA).·Monitor ticket queues and prioritize based on urgency and impact.·Follow standard operating procedures (SOPs) for resolution.·Escalate issues when necessary to Level 2/3 teams.·Global Application Support (24/7 Window)·•Responsibility: Provide round-the-clock support to users of KPMG Global applications, ensuring availability and responsiveness.·Respond to user queries via email, chat, or ticketing systems.·Perform initial diagnosis and provide solutions or workarounds.·Maintain shift handover logs and ensure continuity.·Collaborate with infrastructure, application, and business teams.·Track progress of escalated issues and ensure closure.·Document resolutions and share knowledge across teams
This role is for you if you have the below
Educational qualifications
·Minimum Master Degree from reputable universities with excellent academic result, majoring Accounting or Finance•Work experience•Minimum 1 to 3 years of professional experience, preferably in a Big 4 consulting firm.
Essential technical & functional skills
·Willing to work hard, enthusiastic and self-motivated.·Strong analytical and advisory skills.·Good communication and interpersonal skills.·Able to work in fast moving and demanding environment.·Strong commitment, multi-tasking and team player.·Excellent oral and written communication skills in English (including strong presentation skills).·Excellent project management, analytical, interpersonal, oral and written communication skills.·Strong leadership and training skills.·Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.·Highly motivated self-starter with ability to multitask and complete assignments within time constraints and deadlines·Dedicated to superior client service·Strong organizational skill and attention to detail.·Ability to thrive in a dynamic team environment
KPMG – це міжнародна мережа фірм, що надають аудиторські, податкові та консультаційні послуги. В офісах KPMG у 143 країнах світу працюють понад 273,000 співробітників (FY23). Кожна фірма KPMG є незалежною юридичною особою і представляє себе як таку.
KPMG працює в Україні з 1992 року. KPMG в Україні надає аудиторські, податкові, бухгалтерські та консультаційні послуги для місцевих і міжнародних компаній. Нашою метою завжди було використання глобального інтелектуального потенціалу фірми в поєднанні з практичним досвідом наших українських професіоналів, щоб допомогти провідним компаніям досягти своїх цілей.
Офіси компанії знаходяться у Києві та Львові.
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KPMG is a global network of professional services firms providing audit, tax and advisory services. We operate in 143 countries and territories, and in FY23, collectively employed more than 273,000 people working in member firms around the world.
KPMG in Ukraine provides audit, tax, accounting and advisory services to local and international businesses. KPMG has been working in Ukraine since 1992, and our goal has always been to use the firm's global intellectual potential, combined with the practical experience of our Ukrainian professionals, to help leading companies to achieve their goals.
In Ukraine KPMG has its offices in Kyiv and Lviv.
