Job Description

Location Designation: Hybrid - 3 days per week

The Solution Architect plays a critical role in shaping New York Life's technology evolution across Life, Long-Term Care (LTC), Disability Insurance (DI), and Business Solutions. This role blends hands-on technical delivery expertise, system design and architecture capabilities, and strategic thought leadership to design robust, scalable, and modern solutions that accelerate business transformation.

As a trusted advisor to both business and technology leaders, the architect will define solution architectures, guide engineering teams, modernize legacy systems, and ensure our platforms support seamless, differentiated customer and agent experiences. The ideal candidate brings deep financial services domain expertise, preferably in insurance or wealth management, along with the ability to evaluate, adopt, and govern emerging technologies, including Generative AI, Agentic AI, and advanced analytics, while maintaining a firm grasp of our legacy platforms and modernization patterns.

Key Responsibilities

Architecture & System Design

• Develop end-to-end solution architectures that align with Insurance Solutions' multi-year strategic roadmap and enterprise architecture standards.
• Create architectural blueprints, integration patterns, and modernization strategies for legacy platforms, ensuring scalability, resilience, security, and interoperability.
• Lead conceptual, logical, and physical architecture design, applying modern engineering practices (APIs, microservices, event-driven architecture, cloud-native design, containerization).
• Ensure architectural decisions support enterprise priorities such as data accessibility, cost optimization, risk reduction, and improved customer and agent experience.

Technical Leadership & Delivery

• Provide hands-on technical leadership and guidance to engineering teams throughout design, build, testing, and deployment activities.
• Serve as the technical authority for large, cross-functional initiatives with complex dependencies across Life, LTC, DI, and Business Solutions.
• Partner with delivery leads and product owners to ensure solution integrity and architectural alignment throughout the development lifecycle.
• Identify and drive reductions in technical debt through structured modernization roadmaps, refactoring strategies, and improved engineering practices.

Modernization & Integration

• Architect modernization pathways for core insurance systems, including re-platforming, refactoring, cloud migration, and transition to managed services where appropriate.
• Define integration strategies (APIs, event streams, messaging, service orchestration, abstraction layers) that enable flexible and future-ready interoperability across applications and channels.
• Promote standard patterns, reusable components, and shared services to reduce complexity and improve speed-to-market.
• Ensure data and integration approaches enable holistic customer views and support analytics, reporting, and AI-driven insights.

Emerging Technology & Innovation

• Maintain expertise in emerging technologies, including Generative AI, Agentic AI, automation, and advanced analytics, and assess their applicability to insurance and wealth use cases.
• Evaluate vendors, platforms, and frameworks, and make recommendations for responsible adoption that balance innovation with risk, compliance, and operational readiness.
• Partner with data, AI, and cybersecurity teams to ensure solutions are secure, compliant, and aligned with enterprise guardrails.
• Educate engineering teams and business partners on relevant technology trends and the impact on customer, agent, and operational experiences.

Business Partnership & Stakeholder Engagement

• Collaborate with business leaders to understand objectives, translate them into technical and architectural requirements, and articulate solution options and trade-offs.
• Prioritize architectural investments that drive measurable business outcomes, including growth, efficiency, resilience, and experience.
• Communicate complex technical concepts clearly and concisely to senior stakeholders.
• Build trust-based relationships with product, operations, risk, and compliance partners across the organization.

Governance & Standards

• Ensure alignment to enterprise architecture principles, security patterns, and development best practices.
• Contribute to the evolution of reference architectures, technical standards, and architecture review processes.
• Advocate for consistency in solution design, documentation, and quality across teams and initiatives.
• Support the establishment and refinement of architecture guardrails that enable teams to move quickly while maintaining control and compliance.

What You'll Bring:

• 8+ years of experience designing, architecting, and delivering technology solutions in the financial services industry; insurance experience strongly preferred.
• Deep understanding of both modern architectures (SaaS, PaaS, APIs, microservices, event-driven patterns, containerization, cloud-native designs) and legacy environments (e.g., mainframe, policy administration systems, batch processing, DB2/Oracle, monolithic applications). Hands-on experience in both distributed systems and legacy systems is strongly preferred.
• Demonstrated ability to influence and collaborate with architects, engineers, product leaders, and senior business stakeholders across a large, complex organization.
• Proven experience architecting and implementing integration patterns, including APIs, service meshes, events/streams, and abstraction layers to decouple legacy systems from modern digital experiences.
• Proven experience in performing impact assessment (architecture, systems and functional) in enterprise scale eco-systems with varying degree of multi-tier architectures, enterprise data masters, hybrid cloud environments.
• Hands-on technical delivery background (e.g., software engineer, integration developer, systems engineer, cloud engineer) with the ability to engage at code, configuration, or pipeline level when needed.
• Familiarity with emerging technology trends, including Generative and Agentic AI, automation frameworks, and advanced analytics, with the ability to assess feasibility and business value.
• Experience in performing assessment to help build vs. buy vs. partner decisions.
• Strong communication skills, with the ability to simplify complex technical concepts.

Education

• Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent hands-on technical experience.

Pay Transparency

Salary Range: $124,000-$177,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com

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Job Requisition ID: 94107