Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Supports all aspects of revenue and accounts receivable, ensuring all deadlines are met with the highest degree of accuracy. Ability to work independently with minimal supervision. Ability to exercise judgement with customers and employees regarding invoice processing and reconciliations.

DUTIES AND RESPONSIBILITIES:

• Responsible for customized billing. Ensures compliance with customer billing requirements on processed invoices.
• Contacts customers to request payment of delinquent accounts.
• Confers with customers as needed regarding terms of sales, service, or work agreements, billing questions, procedural issues, or other concerns.
• Records information about financial status of customers and status of collection efforts.
• Prepares collections and aging reports.
• Reviews, records, and reconciles payments and amounts paid to customer’s account.
• Researches customer claims of invoice payment and/or discrepancies.
• Coordinates customer requests for invoice copies, with accounting support staff, as requested.
• Interfaces with appropriate departments or customer representatives to secure proper payment approvals
• Oversees maintenance of accounts receivable files and records.
• Makes recommendations for process improvement and efficiencies
• Prepares and reviews revenue reports; reviews and reconciles periodic reports to maintain current reconciliation status for billing and collection associated accounts.
• Assists with monthly closings.
• Assists with related special projects as required.

QUALIFICATIONS:

• Associate degree (A. A.) or equivalent and a minimum of three-five years related experience, or equivalent combination of education and experience.
• Proficient in MS Office (strong knowledge of Excel required), Oracle (preferred)
• Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Acute attention to detail.
• Excellent written and verbal communication skills.
• Ability to prepare ad hoc reports and business correspondence with little notice.
• Strong organizational, problem-solving, and analytical skills; able to manage time as this position will work independently
• Ability to identify, discern and make appropriate decisions on executing payables/receivables and appropriate escalation to Accounting Manager

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand
• Occasionally required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Continually required to talk or hear

BENEFITS & PERKS:

Aligned Data Centers is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to:

• Health Coverage Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.
• Retirement Savings 401(k) plan with company match
• Paid Time Off and Holiday Pay
• Company-Sponsored Insurance Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Optional Benefits Voluntary life, critical illness, legal, and additional disability coverage
• Wellness Programs Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

At Aligned, we are committed to transparency and fostering a positive employee experience from your very first interaction with us. In compliance with Illinois pay disclosure requirements, when you join Aligned, you’ll have access to the following benefits: medical, dental, vision, short and long disability, life insurance and other voluntary benefits, 401k with employer match, bonus opportunities, paid time off, wellness benefits and professional development opportunities, all designed to support your well-being and career growth. We want you to have a clear understanding of what we offer, so you can make informed decisions about your future with us.

Aligned is equally committed to fostering an inclusive workplace and providing equal employment opportunities for all employees. We ensure that all applicants and team members are considered for employment, advancement, and all other employment-related matters without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law.

If you require a reasonable accommodation to perform the essential functions of your job due to a disability or medical condition, please contact our People & Culture team. Accommodation requests will be reviewed on a case-by-case basis in accordance with applicable laws. Aligned will make reasonable accommodations where necessary to enable qualified individuals with disabilities to perform the essential functions of their role.

Aligned Data Centers is an equal opportunity employer that embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.