DBS Bank

Senior Associate, L2 Production Support Engineer, Wealth Management Technology, Group Technology

DBS Bank  •  Singapore, SG (Onsite)  •  1 day ago
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Job Description

Responsibilities

  • Provide L2 production support for Wealth applications, ensuring high availability, stability, and minimal downtime.
  • Monitor system health, performance, and capacity using enterprise monitoring tools, proactively identifying and resolving potential issues.
  • Lead incident management processes, performing rapid root cause analysis (RCA) and implementing permanent fixes to prevent recurrence.
  • Automate repetitive operational tasks and reduce toil using scripting and automation frameworks.
  • Collaborate with development and infrastructure teams to deploy updates, patches, and new releases safely into production environments.
  • Maintain and update technical documentation, runbooks, and standard operating procedures.
  • Participate in disaster recovery (DR) drills and business continuity planning (BCP) activities.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related technical field.
  • Proven experience in L2 production support, specifically supporting Banca and Trading applications within a financial services environment.
  • Strong hands-on experience with operating systems (Linux/Unix, Windows) and database technologies (SQL, Oracle, or NoSQL).
  • Proficiency in scripting (such as Python, Bash, or PowerShell) for automation and monitoring.
  • Familiarity with monitoring and observability tools (such as Geneos, Splunk, Grafana, or AppDynamics).
  • Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud platforms (AWS, Azure, or Google Cloud).
  • Strong analytical, troubleshooting, and problem-solving skills under high-pressure production environments.
  • Availability to support rotational on-call schedules as required.

Location:

DBS Asia Hub

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

DBS Bank

About DBS Bank

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Singapore, SG
Year Founded
1968
Website
dbs.com
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