Job Description

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

You will play a critical role in delivering high-quality, client-focused support for SC Johnson’s global HR technology platforms, including Workday, ServiceNow (MyHR), and other HRIS-owned systems. You will focus on executing transactional and configuration support, maintaining data integrity, and contributing to system sustainability through hands-on technical work and collaboration with HRIS leadership and domain leads.

In this role, you’ll have the opportunity to:

1. Case Management & Transactional Support

• Investigate and resolve HR system support cases, including root cause analysis and execution of transactional system actions (e.g., rescinds, corrections, reassignments).
• Manage case workflows in ServiceNow, including reassignment and closure, ensuring timely and accurate resolution.
• Escalate complex or systemic issues to the Associate Manager or Domain Leads as appropriate.
  

2. Data Administration & Quality Assurance

• Develop and maintain EIB templates for mass data uploads in Workday.
• Perform quality control checks to ensure data accuracy and compliance with security protocols.
• Support cyclical data activities such as merit planning, salary updates, and holiday calendar maintenance.
  

3. Reporting & Analytics Support

• Maintain and troubleshoot custom Workday reports.
• Respond to report-related inquiries in alignment with domain governance.
  

4. Access & Security Maintenance

• Administer and audit user access across HR platforms, ensuring compliance with established governance.
  

5. System Configuration & Testing

• Support standard configuration changes across HRIS platforms by gathering requirements, estimating effort, and executing changes under the guidance of domain leads.
• Participate in system testing activities, including Workday releases and ServiceNow upgrades, with a focus on regression testing and feature validation.
  

6. Knowledge Management & Enablement

• Contribute to the HRIS knowledge base by documenting solutions, processes, and FAQs.
• Stay current on system updates and participate in training sessions to maintain technical proficiency.
  

7. Workstream Leadership & Continuous Improvement

• Lead HRIS workstreams or own key cyclical processes, serving as a subject matter expert in designated domains.
• Mentor peers and contribute to team capability building, including onboarding and knowledge sharing.

What you will bring - Required Skills / Experience / Competencies:

• Bachelor’s degree in Engineering, Computer Science, HR, or related discipline required

• 1-2 years of experience in Workday Human Capital Management or Application Management Services (AMS)

Preferred Skills / Experience / Competencies:

• Knowledge and Experience in any Workday modules, processes, and operations: HCM, Absence/Time Off, Recruiting, Talent Acquisition, or Compensation, System Administrator

• ServiceNow admin experience

• Experience in Building and Modifying Standard and Custom reports, addressing issues/inquiries on all developed reports.

• Experience in Workday Releases, Regression Testing of new configuration changes as part of enhancement/implementation.

• Workday Pro or equivalent qualification or training preferred

• ServiceNow certification or equivalent qualification preferred

• Systems background highly preferred (strong HRIS configuration background in Workday, ServiceNow and/or Kronos)

Job Requirements:

• Permanent, Full-time employment

• Onsite work setup (M-F); remote work is available once a week after 3 months (4x office + 1-day wfh/week)

• Willing to work on EMEA and NA hours for case intake and collaboration; shifting work schedule might be required depending on the critical deliverables and the urgent requirements of countries supported

• This role is not eligible for relocation

What’s in it for you:

We’ll invest in you, and you’ll have the opportunity to grow your career, develop your skills, and work in an inclusive, family-like environment. You can also enjoy various benefits that include:

• Competitive pay (up to 14th-month pay, profit sharing, retirement plan, etc.)

• Health care benefits, a gym inside the office, paid leaves upon hire

• Personalized career development plan.

• Autonomy in your work

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion

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