PwC

Senior Associate - Finance Operations & Process Improvements

PwC  •  Malaysia (Onsite)  •  3 hours ago
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Job Description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Finance

Management Level

Senior Associate

& Summary

A career in Finance Operations within Internal Firm Services offers the opportunity to be part of PwC’s end-to-end invoice-to-cash (I2C) processes, supporting core areas such as billing, work-in-progress (WIP) and receivables.

In this role, you will own and manage critical finance operations that directly impact financial accuracy, revenue recognition and cash collection. You will be responsible for ensuring the integrity, completeness and timeliness of financial data and processes—forming a key part of the firm’s financial backbone and supporting the firm’s ability to bill accurately and manage working capital effectively.

At the same time, you will identify opportunities to improve, simplify and strengthen these processes, contributing to automation, process enhancements and ongoing finance transformation initiatives.

You will work closely with internal stakeholders, including regional and global teams, to resolve operational matters, enhance data quality, improve workflows and support more efficient, scalable ways of working.

To really stand out and make us fit for the future in a constantly changing world,each and everyone of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines,geographiesand career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

About the Role

We are looking for a proactive and detail-oriented Senior Associate to join our team.

This role sits within PwC’s invoice-to-cash (I2C) cycle, covering areas such as customer records, job codes, client billings, work-in-progress,timecardsand receivables.

You will take ownership of specific finance processes, ensuring they are executed with strong discipline and control, while also playing a key role in improving how these processes workover time

This is a role for someone who recognises that operational excellence is fundamental to financial integrity, and who is equally motivated toidentifybetter, more efficient ways of working. You will be part of a team that keeps the firm’s revenue and cash cycle running accurately and efficiently—while continuously improving how itoperates

WhatYou’llDo

Own and deliver core finance operations

  • Take ownership of assigned areas within the I2C cycle (e.g. billing, WIP, receivables, time)

  • Ensure accuracy, completeness and timeliness of financial transactions and data

  • Maintain strong adherence to processes and internal controls

  • Resolve operational issues and ensure smooth, consistent day-to-day execution

Safeguard financial integrity and data quality

  • Monitor financial data for accuracy,consistencyand completeness

  • Identifydiscrepancies,gapsor risks, and ensuretimelyresolution

  • Support strong governance and reliability across finance operations processes

Drive process improvements and transformation

  • Identifyinefficiencies, recurringissuesand opportunities within processes

  • Propose and support improvements, includingprocess enhancements,automationor system changes

  • Contribute to finance transformation initiatives, including hands-on exposure to business analysis and project coordination

Partner with stakeholdersacross teams

  • Work closely with engagement teams and internal stakeholders, including regional and global counterparts,to resolve issuesand align on processes

  • Provide clarity on finance processes and requirements

  • Support better decision-making throughaccurateand reliable information

Work within a shared team structure

  • Work closely with team members managing related processes across the I2C cycle

  • Ensure smooth handoffs and coordination across interdependent activities

  • Maintain alignment across end-to-end finance operations

Grow into process ownership and leadership

  • Build towards end-to-end ownership of a sub-process over time

  • Guide junior team members and contribute to team delivery standards

What This Role Offers You

  • Hands-on exposure tocore finance operations that underpin revenue and cash cycles

  • Opportunity to build deep process ownership and operationalexpertise

  • Involvementinprocessimprovement,automationandfinancetransformation initiatives

  • Exposure to regional and global ways of working, with opportunities to collaborate acrosscountries

  • Opportunities to build experience in business analysis and project coordinationwithina finance context

  • Development of structured thinking,problem-solvingand stakeholder management skills

  • Astrong foundationto support progression into broader responsibilities, including developing managerial capabilities to lead teams

WhatWe’reLooking For

We welcome candidates from diverse backgrounds—a finance or accounting background ishelpful butnotrequiredWhat matters more is your mindsetand approach

We are looking for someone who

  • Hasa strong senseof ownership and accountability over outcomes

  • Understands the importance of operational discipline in financial processes

  • Has strong problem-solving and critical thinking skillsable to question, challenge and improve the status quo

  • Has an interest in improving processes,systemsor ways of working

  • Is comfortable working with structured processes and detailed data

  • Communicates clearly and works well in a team environment

  • Demonstrates critical thinking– able to question, challenge and improve the status quo

Requirements

  • Bachelor’s Degree or professional qualifications

  • Fluent in English

  • Familiarity with tools such as Excel; exposure to Power BI or automation tools is an advantage

Nice to Have

  • Exposure to finance operations, sharedservicesor transactional environments

  • Experience in process improvement or system-related initiatives

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports, Inclusion {+ 9 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

PwC

About PwC

At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.

PwC: Audit and assurance, consulting and tax services

PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
, GB
Year Founded
Unknown
Website
pwc.com
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