Job Description

The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.

• Support product manager in delivering and enhancing Oracle Career and Performance, Learning, and Recruiting systems.
• Collaborate with Scrum Masters, Product Owners, and Project Managers to ensure project data is accurate and up to date.
• Assist in defining business requirements, writing user stories, and refining the product backlog.
• Perform data and process analysis to identify trends, opportunities, and areas for improvement.
• Support Agile ceremonies (sprint planning, stand-ups, reviews, retrospectives) to drive iterative product delivery.
• Help prepare roadmaps, metrics, and product documentation to communicate progress and results.
• Partner with cross-functional teams to ensure products meet colleague needs and deliver measurable impact.

Who You Are:

• Analytical and detail-oriented, able to break down complex challenges into actionable insights.
• Familiar with Agile tools and methods and comfortable working in iterative, fast-paced environments.
• A strong communicator who can gather input from stakeholders, document requirements, and support alignment across teams.
• Curious and eager to learn about product management, colleague experience, and enterprise platforms.
• Collaborative by nature, with the ability to build relationships and work effectively in cross-functional teams

• Oracle HCM experience.
• Strong analytical skills with experience in requirements gathering, testing, or process documentation.
• Enthusiasm for exceptional products and services, with empathy for colleagues as end-users.
• Excellent organizational and communication skills across distributed and global teams.
• Experience with AI-enabled HR technologies and decision-support tools
• Knowledge in Jira to manage Agile team boards, backlogs, sprints, and user stories.
• Exposure to product management, product ownership, or business analysis in a technology or HR systems context.
• Preferred: Experience in Learning systems.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.