Ricoh Hong Kong Limited

Senior Associate / Associate (Customer Service) (SFGS)

Ricoh Hong Kong Limited  •  Kwun Tong, HK / Kowloon, HK (Onsite)  •  18 days ago
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Job Description

Our client is a Leading Finance Company, they are currently seeking for a Senior Associate / Associate (Customer Service) to join their team.

Senior Associate / Associate (Customer Service)

Responsibilities:
  • Handle customer enquiries and complaints through inbound and outbound calls.
  • Establish and maintain good customer relationship by providing professional customer care services.
  • Assist the applications under the SME Financing Guarantee Scheme ("SFGS").
  • Perform ad-hoc duties as assigned.

Requirements:
  • Diploma or above.
  • Minimum 1 year solid Customer Service experience, preferable in Call Centre and Customer Services.
  • Familiar with MS Office and word processing (English & Chinese).
  • Proficient in spoken and written Cantonese, English and Mandarin.
  • Strong problem-solving skills and presentation skills.

Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to cv@delken.com.hk.

For more jobs, please visit our website: www.delken.com.hk. 

(All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)
Ricoh Hong Kong Limited

About Ricoh Hong Kong Limited

Established in 1963, Ricoh (Hong Kong) Limited focuses on digital services and office solutions. Entering the era of digital transformation, Ricoh's Four Areas of Expertise includes Hybrid Workplace, Workflow & Automation, Cloud & IT Infrastructure, and Cybersecurity. Ricoh has been actively advocating corporate evolution in recent years, accompanied by digital services and four customer values: Simplifying Complexity, Uncovering Hidden Opportunities, Overcoming Obstacles, and Embracing Diversity, bringing people and technology together, so companies can focus on forward.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Kowloon Bay, HK
Year Founded
1963
Website
com.hk
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