Job Description

As Senior Associate – AI Solutions Enablement within our CAO Chief Data and Analytics Office, you will play a pivotal role supporting the Executive Director, AI Solutions Enablement, Product & Innovation. You will serve as the enablement lead and PMO lead for the AI Solutions portfolio and directly project-manage select high-priority AI initiatives, ensuring disciplined execution, communications, transparency, and effective coordination across stakeholders.

The role involves portfolio operations, project management, governance, planning, and communication — you will translate product management discipline and strategy into action and drive operating rigor across AI initiatives. You will partner closely with product, technology, data science, and risk teams to manage portfolio activities and AI products, establish and maintain operating cadences, and support governance and documentation. Your work will enable leadership focus by creating operational rigor, visibility, and momentum for the CAO AI Solutions portfolio. CAO covers business areas such as Global Security, Global Supplier Services, Real Estate, and more.

This role is ideal for a structured operator with a consulting, strategy, internal transformation, chief of staff, or product foundation who excels in complex environments and is passionate about AI and operational excellence.

Job Responsibilities

• Manage day-to-day portfolio activities for CAO AI solutions, including use case intake, prioritization, milestones, dependencies, and status reporting. Maintain a regular operating cadence for AI initiatives, including reviews and executive forums
• Enable delivery progress (e.g. tracking against communicated milestones, flagging risks) with data science teams, without direct responsibility for model development
• Directly project-manage select AI initiatives end-to-end (e.g. document requirements, roadmap, status; drive decisions to closure)
• Coordinate planning across AI initiatives, covering roadmaps, sequencing, capacity, and prioritization alignment
• Support governance for model risk, data, privacy, security, and responsible AI, as needed, in partnership with Risk and Controls teams
• Maintain clear documentation of decisions, approvals, risks, and dependencies where needed
• Develop and update portfolio-level artifacts such as executive summaries, hold cross-functional partners accountable without formal authority; exercise judgment on when to escalate and when to sort it out at the working level
• Maintain AI solutions collateral (aligned AI product requirements, intake decks, roadmaps) with the Executive Director
• Ensure consistent, accurate communication of AI project/product and portfolio status, risks, and outcomes to senior stakeholders
• Facilitate cross-team coordination where needed, acting as a bridge between lines of business, data science, technology, risk, and central AI partners
• Operate with an enablement mindset, drive continuous improvement by enhancing PMO processes, tooling, reporting, and applying structured problem-solving to streamline portfolio management

Required qualifications, capabilities and skills

• 5+ years of experience in consulting, strategy, product management, chief of staff, PMO, program management, or business operations roles. Candidates with fewer years may be considered if they demonstrate exceptional qualifications
• Demonstrated record of high achievement professionally, academically, and/or personally
• Strong organizational and execution skills, with experience managing complex, multi-workstream initiatives and a clear track record of getting things done well and on time
• Executive-ready written and verbal communication skills

Preferred qualifications, capabilities and skills

• Experience in management consulting, internal strategy, product management, or transformation PMO roles at a top-tier firm
• Familiarity with AI, technology, or analytics programs in regulated environments
• Experience supporting senior leaders (ED / MD level) with planning, reporting, and executive communications
• Comfort creating structure and operating in highly matrixed environments with senior stakeholders.
• Exposure to portfolio management tools, dashboards, or operating metrics
• Working knowledge of the product lifecycle — how requirements, roadmaps, status, and stakeholder management typically flow
• Genuine interest in AI

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans