Job Description

Ready to make an impact in the fast-evolving world of payments? Join Chase and help shape the future of account-based payments through strategic vision and advocacy.

As a Senior Associate in the Account-Based Payments Network Strategy & Advocacy team,you will play a key role in developing and executing strategic initiatives that advance Chase’s leadership in account-based payments. You will work across consumer and small business segments, partnering with stakeholders to deliver on the firm’s most critical priorities. Your strategic insights and recommendations will help shape our advocacy agenda and position Chase at the forefront of payments innovation.

In this role, you will support the formulation and execution of strategies for Chase’s engagement with major payment networks and rails, including Early Warning Systems, P2P, ACH, instant payments, open banking, stablecoins, and cross-border solutions. You will contribute to the development of new payment schemes and network rules, analyze market trends, and provide strategic recommendations to senior leaders. Your work will drive enterprise alignment, inform decision-making, and help deliver innovative solutions that enhance customer experience and operational excellence.

Job Responsibilities

• Develop and refine strategic plans and initiatives for account-based payments and related products
• Analyze market trends, competitive intelligence, and emerging technologies to inform strategy
• Support the formulation of advocacy agendas and influence industry standards and network rules
• Build and expand strategic partnerships with payment networks, industry groups, and peer institutions
• Collaborate with cross-functional teams—including business, legal, compliance, controls, risk, and finance—to align on strategic priorities
• Provide thought leadership and strategic recommendations to the Account-Based Payments team and senior stakeholders
• Craft and deliver clear, compelling communications and presentations for executive audiences
• Facilitate enterprise-wide alignment and drive consensus on strategic initiatives
• Monitor the payments landscape to identify opportunities for innovation and growth
• Lead and inspire team members to achieve strategic objectives
• Ensure deep collaboration and coordination across internal and external stakeholders

Required Qualifications, Capabilities, and Skills

• 5+ years of experience at a top-tier management consulting firm or internal consulting / corporate strategy
• Demonstrated experience working in complex organizations with highly matrixed stakeholders
• Strong interpersonal skills and the ability to work collaboratively and influence outcomes
• Strong analytical skills and ability to synthesize market intelligence into actionable strategy
• Demonstrated ability to handle multiple priorities in a fast-paced environment
• Executive presence and advanced written and verbal communication skills
• Advanced proficiency in Microsoft Office applications, including Excel and PowerPoint
• Ability to provide upward feedback and contribute thought leadership

Preferred Qualifications, Capabilities, and Skills

• Familiarity with account-based payments (e.g., P2P, ACH, instant payments, open banking, network rules) or strong banking and financial services experience and driving innovation in payments or financial services
• MBA or post-graduate degree
• Financial experience (pricing, modeling, etc.)
• Experience in product management or technology deliverables tracking
• Broad-based knowledge of payments networks/rails and related industries
• Experience creating compelling messages for various target demographics
• Experience supporting regulatory engagement or industry advocacy

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans