EXL

Senior Assistant Vice President, Health & Life Science Program Development & Strategy

EXL  •  $185k - $205k/yr  •  United States (Onsite)  •  1 month ago
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Job Description

EXL seeks a strategic, visionary Senior Assistant Vice President to lead the development of transformative capabilities that supports our healthcare claims lifecycle aspirational goals. This leader will architect, guide development of, and operationalize industry-leading solutions that deliver a seamless claims process. This is a high-visibility and strategic position, requiring collaboration across leadership, SGU, and IMU teams.

Salary range: $185,000 - $205,000+ bonus

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

  • Define the product vision, strategy, and roadmap for a scalable platform that optimizes claims processing.
  • Build, hire, and lead a cross-functional team spanning technology, operations, and process excellence.
  • Lead end-to-end program development from concept to operational maturity, ensuring alignment with our strategic vision to streamline the provider claim processing experience.
  • Collaborate with internal stakeholders including sales, technology, product, and business teams to ensure cohesive platform design and implementation.
  • Track and report key performance metrics, ensuring alignment with business outcomes and vision.
  • Foster innovation and drive continuous improvement in both technology and process.

Sales Support:

  • Support IMU leaders in development of account-specific workshops, demos, and strategic proposal creation.
  • Assist with development of ROI and value metrics to support sales.
  • Provide guidance on the requisite people, process, and technology to support program growth and operational excellence.
  • 10 plus years in healthcare technology, claims operations, or a related field, with 5+ years in leadership roles.
  • Proven track record of building and scaling tech-enabled programs, particularly in the healthcare or claims domain.
  • Expertise in business product strategy, program management, and team leadership.
  • Deep understanding of healthcare claims lifecycle, clearinghouse operations, and matrixed, multi-vendor resolution strategies.
  • Exceptional strategic thinking, communication, and stakeholder management skills.
  • Ability to navigate ambiguity and drive clarity in a fast-paced, growth-oriented environment.
  • Ability to drive cross-functional teams and navigate matrixed organizations.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
Website
exlservice.com
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