Senior Assistant, Orthopedics Department

Location: Karachi, Pakistan

Department: Orthopedics - Inpt

Introduction:

The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities:

You will be responsible to:

• Prepare, compile, and circulate monthly Morbidity & Mortality (M&M) meeting reports, maintaining related data logs, indicators, and presentation records.
• Manage record keeping, response documentation and follow-ups of patient feedback, complaints, and incident reports
• Support compliance with ISO, JCIA, and other quality improvement initiatives within the department
• Coordinate assigned meetings and prepare minutes and rolling action lists
• Assist in the administration of UGME and PGME in-service examinations, teaching sessions, and training programs for faculty and residents
• Track attendance and maintain records for academic, training, and CME activities.
• Coordinate logistics for academic events, CME sessions, and departmental projects.
• Maintain assigned program, faculty and staff records / files.
• Support special projects, institutional events, and any other duties assigned by the supervisor or line manager.
• Facilitate data collection and organization, manage research records, and provide administrative support for departmental publications and scholarly reports.
• Assist with ethics submissions, monitor project milestones, and ensure adherence to institutional and regulatory research policies.
• Partner with the Departmental Senior Assistant to support them in all day-to-day tasks, responsibilities, and operational workflows.

Requirements:

You should have:

• Graduate degree in any discipline
• Ability to work effectively under pressure
• Strong prioritization and time management skills
• Proficiency in computer applications, software packages, and typing
• Excellent interpersonal and communication skills

Note: Comprehensive employment reference checks will be conducted. Only shortlisted candidates will be contacted.