The Office of Scholarships and Student Aid (OSSA) seeks a creative, enthusiastic, and organized individual for the position of Senior Assistant Director. This is a full-time, permanent EHRA Non-Faculty position that will report to the Senior Associate Director of the Office of Scholarships and Student Aid and will provide on-site services at the UNC School of Medicine for all 7 divisions of the Department of Health Sciences under the direction of the Associate Chair for Administration of the Department of Health Sciences. OSSA, as part of the Division of Enrollment, is committed to supporting one another in meeting goals, fostering open and consistent communication, and creating the place where we want to work.
This position’s responsibilities include: providing financial aid counseling to current and prospective students of the Department of Health Sciences in person, via phone, via email, and via virtual platforms; providing assistance regarding the application and aid disbursement process; reviewing financial aid application data, FAFSA data, and other applications for financial assistance; applying federal and state administrative rules and regulations, and institutional guidelines to determine eligibility for financial aid, scholarships, and fellowships; committing funds on behalf of the University by making financial aid award decisions; acting as a liaison to other School of Medicine offices, acting as a liaison to other University offices including the Cashier’s Office and the Registrar’s office. The person in this position will also collaborate with partners in OSSA and Enrollment to ensure financial aid or scholarship practices and policies enacted at the School of Medicine Department of Health Sciences are in line with the mission and goals of the Division of Enrollment. The position will also contribute to the overall financial aid and communications strategy for Graduate and Professional students through collaborations with the Senior Assistant Director for Communications and Outreach and other graduate and professional aid colleagues.
This person will have familiarity with HIPAA, OSHA, FERPA regulations and university rules and policies.
Experience with federal and state regulations and loan programs and experience counseling students is required. Demonstrated ability to perform work with accuracy and attention to detail; strong customer service and collaborative work skills; outstanding written and verbal communication; exceptional organizational and time-management skills, and a strong work ethic.
Experience working with financial aid systems is strongly preferred.
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
