In the above context, the CSMrole is responsible to supervise the business delivery under Banca team and Tie Ups& primarily grow the business with profits. They have to understand the product, source the business, conduct developmental activities, recruit, motivate and provide training for the employees.

Key Accountabilities/ Responsibilities

1. Responsible for Achieving overall Gross Written Premium

   • Channel Relationship.

   • Workshops, Camps.
   • Plan and make strategies

2. Responsible to maintain COR at budgeted levels

   • Analyze the underwritten business book and build strategies for driving results by designing an approach line for team for desired business

3. Recruitment

   • Recruitment of agencts; Input Activities: Name gathering activities, career orientation program with TATAAIG like RnR, Club Membership, Quarterly contest, Educational programs etc.

4. Responsible for Activation

   • Float all contest and club convention on monthly and weekly basis to producers.

   • Monthly quarterly and yearly goal settings
5. Retention of business
   • Focus on increase the costumer contactibility.
   • Provide the renewals details on timely basis

Stakeholder interfaces

Internal Stakeholders

• Operations (BOPs& COPs) – for the issuance.
• Product Towers – for Quotations
• Finance Team – Taxations handling
• Human Resources – to share foresights into the business and build the talent pool accordingly
• Claims Team – Regularly for the claim settlements
• Legal Team – For the legal aspect, Vendor , NDA etc

External Stakeholders:

• Agents
• End Customers

Experience

• 0-1 year of experience in insurance
• At least 3 to 4 years of experience of leading a company/ business line in Retail Sales.

Education

Any Graduation