Job Description

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

We are seeking a dynamic and commercially driven Area Manager to lead our SME Banking franchise in Hsinchu. The incumbent will be responsible for driving sustainable business growth through the acquisition of New-to-Bank (NTB) customers, deepening existing client relationships, and expanding wallet share through corporate wealth, treasury, and cash management solutions.

Leading a team of Relationship Managers (RMs), the Area Manager will build a high-performance sales culture, develop talent, and work closely with product partners to deliver integrated banking solutions to SME clients across the Hsinchu market.

Key Responsibilities

Business Growth & Revenue Delivery

• Develop and execute the SME growth strategy for the Hsinchu market.
• Lead the team to achieve portfolio growth, revenue, profitability, and asset quality targets.
• Drive acquisition of NTB customers across key industry segments.
• Strengthen market penetration and increase DBS' share of wallet among SME clients.
• Monitor sales pipelines and client opportunities to ensure consistent business momentum.

Client Acquisition & Relationship Management

• Drive proactive prospecting and relationship-building activities.
• Coach RMs in identifying and converting high-potential NTB opportunities.
• Engage key clients and prospects to strengthen senior-level relationships.
• Act as escalation point for strategic and complex client situations.

Cross-Selling & Solutioning

• Champion a "One Bank" approach by partnering with product specialists across:
• Corporate Wealth
• Treasury & Markets
• Cash Management
• Trade Finance
• Lending Solutions
• Commercial Property-backed Financing
• Ensure RMs adopt solution-based selling rather than product-led selling.
• Drive fee income growth through treasury, wealth and transaction banking solutions.

People Leadership & Talent Development

• Lead, coach and develop a team of Relationship Managers.
• Create a high-performance and client-centric sales culture.
• Conduct regular coaching sessions, joint client visits and pipeline reviews.
• Identify and develop future leaders within the team.
• Drive employee engagement, retention and succession planning.

Risk & Governance

• Ensure adherence to all regulatory and internal governance requirements.
• Maintain strong portfolio quality and credit discipline.
• Partner closely with Credit, Compliance and Operations teams.
• Foster a strong risk culture while balancing growth ambitions.

Market Intelligence

• Maintain deep understanding of the Hsinchu business ecosystem, including technology, manufacturing, supply chain and emerging growth sectors.
• Monitor competitor activities, market trends and client needs.
• Translate market intelligence into actionable business opportunities.

Requirements

• Proven record in leading a team in SME segment
• Strong leadership and team building experience

Location:

Zhubei Branch

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time