Job Description

Amp Up Your Career

We are seeking a Senior Area Manager who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will you are accountable for driving strong commercial results, cultivating a high-performance retail selling culture, and elevating the client experience across your clinics. You lead, coach, and develop teams to consistently execute the Amplifon sales process, maximize conversion and revenue opportunities, and deliver top-quartile KPIs. You take full ownership of clinic performance, talent development, and operational excellence, ensuring every clinic operates with precision, urgency, and a relentless focus on results.

Benefits Offered:

• Health & Financial: Extended Medical, Dental, Vision Benefits, RRSP and DPSP with company match, and tuition reimbursement.
• Work-life Balance: Generous vacation, paid holidays, and flexible work arrangements.
• Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP), providing holistic support for you and your family.
• Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and additional specialized training.

Key Responsibilities:

Commercial Sales & Clinic Performance:

• Drive end-to-end clinic performance and revenue growth by managing sales execution, pipeline, appointment optimization, and analyzing key financial levers (conversion, product mix, margin) to implement targeted actions.
• Build a high-performing, locally engaged sales culture through coaching, strong operational discipline, cross-functional partnership (especially with Marketing), and proactive management of client experience and community presence to sustain pipeline and results.

Leadership & Talent Development

• Build a high-performance sales culture through consistent coaching, in-clinic observation, and structured sales routines that drive accountability and results.
• Strengthen team capability and alignment by identifying skill gaps, reinforcing best practices, and translating strategy into clear, actionable guidance that improves performance and engagement.

Performance Management & Accountability

• Drive a high-performance culture through consistent coaching, in-clinic engagement, and structured sales routines that reinforce accountability and best practices.

• Enhance team effectiveness and results by identifying skill gaps, supporting targeted development, recognizing performance, and translating strategy into clear, actionable guidance.

Retail Operations Excellence

• Ensure operational excellence in clinics by executing promotions, merchandising, pricing, and maintaining high standards aligned with company protocols.
• Support efficient, professional operations through cross-functional collaboration, strong judgment, and effective handling of complex or sensitive situations.

Must-Have Qualifications:

• 3+ years of experience in hearing care or similar retail/service industries.

• 3+ years of leadership experience in multi-unit retail, sales, or operations roles.

• Proven track record of driving sales performance and leading high-performing teams.

• Strong sales leadership with the ability to inspire accountability and consistent execution of selling behaviors.

• Commercial acumen with the ability to interpret performance data and translate insights into decisive action.

• Excellent coaching skills, including real-time feedback, sales behavior observation, and performance development.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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