Dartmouth Hitchcock Medical Center and Clinics

Senior Applications Systems Analyst- Registration and Billing

Dartmouth Hitchcock Medical Center and Clinics  •  Lebanon, NH (Onsite)  •  1 month ago
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Job Description

Epic Business Systems, Professional Billing Team

At the direction of the Manager, work collaboratively with all departments, and function independently in defining, troubleshooting, and solving software and system analysis assignments using established system analysis techniques. Demonstrate advanced ability, integrity, and innovation in applying systems analysis techniques, knowledge, and experience to the needs of the organization. Position will be responsible for build and maintenance in the Epic Professional Billing (PB) application and providing technical support for the billing and financial operational groups and other end-users. Will also develop build and support proficiencies to provide backup support for the Epic Hospital Billing (HB) and their constituent users as well as assisting with the implementation of other information system initiatives within all billing operations. Works with Manager to develop work plans, and assists in recruitment, technical development and supervision of non-senior team members. Ideal candidate would have Epic Professional Billing/Single Billing Office (PB/SBO) certification (primary); PB Claims and/or Charge Router certification would be a plus.

Responsibilities

  • Collaborates with business analysts, project leads, and IT teams to ensure service availability, prompt issue resolution, and solutions are viable and consistent with established organizational practices. Maintains project tracking information.
  • Demonstrates a strong understanding of the technical aspects of applications, as well as the operational details, work flows and how applications are used in the department.
  • Provides analysis and testing functions in support of new or upgraded vendor, in-house computing systems and special projects.
  • Participates in the development and follow-up evaluation of system design and process improvement projects. Makes recommendations for operational improvements.
  • Lead significant project(s) associated with the application with minimal oversight by their lead/supervisor/manager and demonstrates strong presentation and communication skills to operational project teams. Needs to be organized with tasks needed to solve technical problems and presents solutions to operations and IT teams.
  • Assists departments in applications system management function. Develops a system to ensure the effective maintenance of security for all applications supported.
  • Performs detailed analysis with end users to troubleshoot and resolve problems, develop new functionality within the application, improve workflows, and understand how applications are used within the department and how they interface or integrate to other DH systems.
  • Provides training and assistance to team members, and new employees in department.
  • On call rotation and some project work requiring off hours, weekend, and holidays.
  • Performs other duties as required or assigned

    • Qualifications

    • Bachelor’s degree with five (5) years of relevant work experience or the equivalent preferred.
    • Must be self-directed, flexible, and have strong organizational, analytical, and self-motivational skills.
    • Strong verbal, written, and listening skills are required to communicate effectively with peers, supervisors, and internal customers.
    • Demonstrates work qualities of attention to detail and dependability.
    • Ability to make decisions independently, but works within a team environment to provide support to department.
    • Handles fluctuating workloads while working within deadlines.
    • Project management skills are desired.
    • For applicable positions: Has vendor application certification/proficiency or earns it within 12 months of hire (i.e. Epic application certification). Maintains certification/proficiency in accordance with vendor requirements.

    Required Licensure/Certifications

    • None
    Dartmouth Hitchcock Medical Center and Clinics

    About Dartmouth Hitchcock Medical Center and Clinics

    How can the lifestyle in New Hampshire and Vermont compliment your career? You can have amazing 4-season living with a career at one of the top health systems in the country. The Dartmouth-Hitchcock health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth-Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Norris Cotton Cancer Center, the Children's Hospital at Dartmouth-Hitchcock; 4 affiliated hospitals and 30 Dartmouth-Hitchcock ambulatory clinics across the region. We are close to the urban centers of Boston, New York and Montreal, but also offer proximity to the seacoast and multiple top-tier ski mountains within a short driving distance. Throughout New Hampshire, the opportunities – both career and personal – truly make our area the ideal place to work and play.

    Dartmouth-Hitchcock is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, veteran status, or any other characteristic protected by law.

    Industry
    Healthcare & Social Services
    Company Size
    5,001-10,000 employees
    Headquarters
    Lebanon, New Hampshire
    Year Founded
    Unknown
    Website
    dartmouth-hitchcock.org
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