Senior Application Support Engineer - IMS
Permanent
Grade D - £45,091 – £53,460
Consultation grade - subject to formal evaluation under the Equal Pay Programme
Working 36.5 hours per week
About Us
We are a dynamic local authority dedicated to delivering exceptional services to our community. Our function is at the forefront of innovation and efficiency, and we are seeking a Senior Application Support Engineer to join one of our Technical Application Support Teams.
The Role
We are seeking an experienced Senior Application Support Engineer with strong IT support expertise and in‑depth knowledge of Redwood RunMyJobs and integrations.
You will be a senior member of a specialist team responsible for the implementation, ongoing support, optimisation and future development of Birmingham’s primary enterprise scheduling and automation platform.
This is a business‑critical application, responsible for executing and orchestrating a high volume of automated processes and file transfers across the organisation that a number of business critical applications depend on. The role carries significant responsibility for ensuring service stability, performance, resilience, and continuous improvement of the scheduling environment.
We are looking for candidates who can demonstrate:
In return, you will join a large-scale, technically complex environment where your work directly supports critical services across the city. You will have the opportunity to influence how services are deliver, contribute to system and process improvements as well as playing a key role in maintaining and evolving our application estate.
This is a role for someone who is comfortable operating at a senior level within application support, with the technical capability and experience to take ownership of systems and drive service quality.
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquires please contact the Resourcing Team <Resourcing@birmingham.gov.uk>
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).
Local Government for Birmingham, England.
Birmingham City Council, based in The Council House, Victoria Square, Birmingham B1 1BB, is the largest local authority in the UK. Serving a population of over a million citizens.
Corporate Plan
Birmingham and its citizens face significant opportunities and challenges and the council must be bold, ambitious, and confident: Bold in its aspiration, ambitious in setting its priorities, and confident in its ability to delivering them. The Corporate Plan 2022 to 2026 provides a common basis for our strategic planning and a focus on tackling inequalities and creating opportunities for citizens to live longer, healthier, and happier lives.
Our strategic outcomes and priorities
A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
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