The GMP Group

Senior Application Support Engineer (Banking)

The GMP Group  •  Singapore, SG (Onsite)  •  2 months ago
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Job Description

Job Responsibilities:

  • Provide Level 2 production application support for Digital Platform systems, managing production incidents and critical system interfaces through Workflow and Automation systems.
  • Assist the Incident Manager in implementing preventive and detective measures for applications, including providing root cause analysis.
  • Provide support in planning through performing production transitions for new system launches, and handling system change requests.
  • Identify process gaps, propose system improvements, standardize processes through implementation plans and integration strategies, and recommend automation to optimize system performance and efficiency.
  • Lead and coordinate projects and change requests, providing analytical support and conducting requirement analysis for system enhancements, fixes, and emergency changes, while promptly identifying and escalating risks and issues to stakeholders.
  • Participate in system restoration during Disaster Recovery exercises and facilitate regular meetings with developers to resolve issues.

Job Requirements:

  • Diploma or Degree in Computer Science, Information Technology, or a related field.
  • Minimum of 4 years of experience in Application or System Support, preferably in a banking or financial institution environment.
  • Hands-on experience supporting Workflow and Automation systems.
  • Experience in an Enterprise Application support environment, interacting with developers, infrastructure teams, service desks, and business users.
  • Functional knowledge of Digitalization systems (e.g., Customer Onboarding, Funding Charges, Data Management).
  • Technical proficiency with applications hosted on both Windows and Linux platforms, including database queries (SQL Server, Oracle), and managing application services in Windows Services and Linux application services.
  • Strong scripting skills (e.g., DOS, UNIX, or VBA).

For more information, please visit to www.gmprecruit.com and search for Job Reference: L5X5XWRR

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

The GMP Group

About The GMP Group

Founded in 1991, The GMP Group is one of Singapore's largest and most established staffing and human resource consultancies, dedicated to transforming careers and empowering businesses. As a full-service people solutions provider, we are committed to fulfilling the career aspirations of individuals while creating new possibilities for organisations globally.

Our services span six specialist divisions, each tailored to meet specific client needs:

GMP Recruitment: Specialises in junior to mid-management staffing across industries, including HR, Admin, Sales, Supply Chain, Customer Service, Marcom, Retail, F&B, Finance, and Industrial Services.

GMP Banking: Provides dedicated recruitment for the banking, stockbroking, insurance, and fund management sectors.

GMP Technologies: Focuses on IT, Engineering, Healthcare, and Life Sciences roles, addressing the growing demand for technical and scientific talent.

GMP International: A premier recruiter for foreign workers, providing global talent solutions across industries.

GMP Consultancy: Offers outsourcing and HR consultancy services, providing guidance on organisational development and career management for working professionals and students.

With a robust presence in Singapore and offices in Malaysia and Indonesia, The GMP Group combines its extensive network and industry-specific expertise to offer clients seamless, one-stop HR solutions. Our dynamic team and global reach affirm our position as a strategic partner in staffing and human resources across Asia and beyond.

Industry
HR & Recruiting
Company Size
501-1,000 employees
Headquarters
Singapore, SG
Year Founded
1991
Website
gmprecruit.com
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