Irving Shipbuilding is one of the most modern shipyards in North America, defined by its pace and appetite for change. Irving Shipbuilding is building more than 20 Arctic and Offshore Patrol Ships and River Class Destroyers as part of the largest and most complex shipbuilding initiative in Canadian history. If you’re curious and motivated by a fast-moving environment and want to contribute to building ships with state-of-the-art naval technology this opportunity is for you.
The Senior Windchill Application Specialist is responsible for maintaining optimal performance across Windchill and its integrations, as well as enhancing the overall efficiency of solutions.
You will be the main point of contact for technical expertise and support of large-scale solutions. You will triage issues to internal support, vendors, or partners to ensure the solutions are operating effectively.
Now is your chance to join our team to make a lasting impact as a Senior Application Specialist.
All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).
This position requires full-time on-site presence.
Lead technical discussions related to configuration, customization, and administration of Windchill PLM solutions, including MPMLink, PartsLink, and ProjectLink
Design, implement, and support Windchill integrations using REST services, ensuring reliable data exchange across enterprise systems
Lead workflow development and enhancements, including lifecycle definitions, change management workflows, and business rule enforcement
Develop and maintain Java-based customizations and extensions to support business-specific requirements
Provide technical leadership during go-live activities and post go-live support, ensuring system stability and business continuity
Lead Windchill upgrades, patching, and environment management (Dev, Test, UAT, Prod), recommending improvements for performance, availability, and scalability
Contribute to the architecture and integration design of Windchill within the enterprise landscape
Partner with stakeholders to optimize engineering and manufacturing processes, including alternate BOMs and EBOM/MBOM alignment
Ensure strong configuration management practices are followed across environments, including version control, promotion processes, auditability, and release governance
Govern and review system changes through formal change management processes, ensuring traceability and minimizing operational risk
Proactively identify system risks, performance bottlenecks, and data integrity issues, and lead remediation efforts
Ensure monitoring, alerting, and operational visibility across Windchill services and infrastructure
Improve deployment reliability through structured release management, validation, and regression testing
Identify and implement automation opportunities to improve efficiency and system reliability
Provide mentorship and knowledge transfer to junior team members
Participate in incident response and on-call support for 24x7 operations
Education: University degree, college diploma, or equivalent experience in a related field
5–10 years of experience supporting enterprise applications, with a strong focus on PTC Windchill PLM
Strong hands-on experience with:
Windchill PDMLink administration
MPMLink
PartsLink
ProjectLink
Alternate BOMs and EBOM/MBOM transformation
Proven experience with:
Windchill integrations using REST APIs / REST services
Workflow development and customization
Java-based customizations within Windchill
Strong expertise in configuration management, including:
Environment promotion strategies (Dev/Test/UAT/Prod)
Version control and release governance
Change traceability and audit compliance
Experience with Windchill integrations (ERP and enterprise systems)
Strong experience with Oracle or SQL databases, including query development and performance troubleshooting
Solid understanding of enterprise systems architecture (application servers, networking, security)
Experience with automation and scripting (PowerShell, shell, or similar tools)
Strong knowledge of service management practices (incident, problem, change management)
Data and process-driven mindset with a focus on system reliability and operational excellence
Strong communication skills, able to bridge technical and business stakeholders
Customer-focused with strong attention to detail
Bonus:
Experience with Windchill performance tuning and system optimization
Knowledge of ITIL frameworks and operational best practices
Experience with Creo View and Creo View MCAD
Familiarity with DevOps practices and modern deployment patterns
Experience working in engineering and manufacturing environments with complex BOM structures and configuration control requirements
Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
J.D. Irving, Limited (JDI) is a diverse family owned company with operations in Canada and the United States. Since 1882 our focus has been on providing quality products and superior service to customers around the world. Our head offices are in Saint John and Moncton, New Brunswick, Canada. J.D. Irving, Limited is made up of a diverse group of companies in various business segments:
Forestry & Forest Products
Transportation
Shipbuilding & Industrial Marine
Retail & Distribution
Industrial Equipment, Construction Services & Building Materials
Specialty Printing
Consumer Packaged Goods
Food Processing
At J.D. Irving, Limited our core values form the foundation of our company’s story and how we operate on a daily basis. J.D. Irving, Limited is committed to growing leaders and providing them with challenging and rewarding career opportunities. With a focus on creating an aligned and engaged workforce across various industries, JDI offers both internal and external competency based development tailored to individual needs. Our external partners are recognized as world-class, assisting us in creating one of the best leadership pipelines in the country. We partner with some of the top educational and training development schools in Canada who are considered to be "leaders in developing leaders".
