Job Description

The scope of the proposed services will include the following:

Individually respond to computer system emergencies and resolve problems independently

or in consultation with other Information Technology applications staff or end user

personnel;

Research and resolve program, machine, data or system software problems of a highly

technical nature, frequently interacting with other employees, supervisors, or users;

Provide expert advice, assistance or guidance of a highly technical nature concerning

specialized application tools, hardware, software, or databases;

Provide specialized training to Information Technology applications staff on databases,

tools, techniques, and procedures relevant to applications maintenance and development;

Research new developments in hardware and software and keeps abreast of the latest

developments and studies involving computer-related procedures and methods;

Design, code, compile, test, debug, modify, and document new or existing highly complex

applications programs within accepted standards, procedures and guidelines;

Implement complex in-house and vendor-supplied applications software;

Evaluate, analyze and prepare information and recommendations on technical solutions or

options related to operating and managing an information system;

Independently define data elements; design structures for databases; write and compile

definitions and descriptions of data elements into dictionary form for use by professionals

and users. Write user guides and other documentation; meet with users to determine needs

and parameters to evaluate results; train users in programs or systems

Evaluate and analyze requests for enhancements or development projects of a highly

complex nature;

Solely responsible for the preparation and supervision of formal system test procedures of

highly complex application systems;

Prepare and monitor work plans and schedules to ensure timeliness, data integrity, and

availability on a project basis.