Job Description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Information Technology department is seeking a Senior Application Engineer with Pega experience to join our growing team in our Worcester, MA Corporate Headquarters or as a remote work employee.

• The successful candidate will support project focused on Pega Constellation implementations.
• Provide technology-enabled solutions to address complex business problems.
• Will apply PEGA technical knowledge, capabilities, and development skills to design and build efficient PEGA solutions to enable business strategies.
• Work closely with other information technologists to produce high-quality, IT-enabled applications, products and services.
• Responsible for the overall technical implementation of applications, and frequently interact with internal and external partners, onshore and offshore staff.
This is a Full-time, Exempt role.
IN THIS ROLE, YOU WILL:
• Interpret simple to complex technical designs and creates the technical specifications or over sees the creation of the technical specifications.
• Develop, maintains, troubleshoots, enhances and documents components
• Assist Project Manager in project coordination
• Provide technical direction for the development team.
• Create and coordinate the developer tasks and revises as appropriate to meet changing needs and requirements.
• Be responsible for managing technical risks throughout the project.
• Communicate and enforce coding standards
• Promotes code and supports setup of multiple test environments.
• Perform code reviews and mentors’ junior developers.
• Manage technical resources within budget and project schedule.
• Work with technical leadership to perform evaluations and feasibility reviews of creative concepts and technology solutions.
• Proactively work with resource managers to ensure that appropriate staffing resources are assigned, put in place and effectively utilized at the appropriate time.
• Work closely with quality assurance resources to create test plans and ensure that issues are properly assigned, fixed, and regressed
• Define and disseminates technology best practices
• Seek opportunities to increase customer satisfaction and deepen client relationships
• Keep project managers well informed of status of development effort.
• Easily recognizes system deficiencies and implements effective solutions.
• Drive Collaboration between project team members, including external and offshore resources, during development process.
• Contribute to technical approach and design.
• Stay current and builds in-depth knowledge of at least one or more programming language, systems application, and related development tools.
• Provide subject matter expertise to individuals and projects
• Troubleshoot problems across domains and integration points.
• Drive process improvements efforts
• Coordinate, compose, and deliver training for Software delivery resources.
• Foster and encourage an environment that practices calculated risk taking
• Self-development and ownership.
• Build knowledge of P&C concepts and Hanover application systems.
• Takes necessary measures to avoid centralization of knowledge.
WHAT YOU NEED TO APPLY:
• Bachelor’s Degree or higher in Computer Science or Computer Engineering with 7+ years of experience with application development
• Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Residence or US Citizen)
• 5+ years of experience developing web-based Java/J2EE applications
• Strong understanding of Object-Oriented design and methodologies
• JavaScript, AngularJS, AJAX, JQuery, CSS and HTML5.
• Industry Certifications like pega CLSA is a plus
• Experience with Pega. Constellation , Constellation SDKs, Custom Component development .
• Experience with devops tools.
• Experience with Azure
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Experience building complex software systems that have been successfully delivered to customers
• Ability to analyze and creatively solve complex problems
• Ability to effectively prioritize, lead, and execute tasks in a high-pressure environment
• Flexible working under changing and different work settings.
• Excellent communication, organizational, and interpersonal skills
• Initiative, adaptive, and willingness to learn
• Understands how to tactfully communicate difficult/sensitive information.
• Ability to elicit cooperation from a variety of sources
• Ability to juggle multiple projects/customers simultaneously.
• Versatile; comfortable performing a variety of roles and tasks within the company
• Strong written and oral communication skills to a variety of audiences at different levels and with different backgrounds.
• Thrives on learning and learns quickly. Dedicated to self-improvement and professional development. Take advantage of various resources to self-educate.
TECHNICAL SKILLS:
• Pega 24
• React
• Java
• Tomcat
• Understanding of Object-Oriented software development principles
• UX experience knowledge
• CCS3, HTML5
• Agile methodologies
• JSON
• Bonus points for AKS

CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:
• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:
To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.