Job Description

About this role

We are seeking a Senior Application Engineer to join our Syracuse, NY team. You will assist field sales with rapid and accurate responses involving pre-sale support/activity, work with engineering on development efforts, and guide sales strategy.

Are you focused, driven, and passionate about innovating and developing products and systems? Are you willing to work in a dynamic work environment, communicate effectively with your partners, and be able to raise issues openly? Come and join the ranks of one of the world's most respected, fast-growing, and creative companies.

This position follows a hybrid schedule, with 3 days onsite and 2 days remote per week.

Key Responsibilities

• Plans, prioritizes, and manages solutions to all inquiries involving presale support and applications of light commercial unitary equipment.
• Collaboratively coordinate with new development teams to support release of new and upgrade product offerings.
• Prepares and delivers product training and strategy to sales personnel.
• Performs competitive analysis for products of responsibility; communicates product competitive strategies appropriately to the field
• Updates literature and software
• Support pre-sale customer visits to the Carrier factories including meeting with customers and making presentations
• Become an active member in ASHRAE and/or AHRI
• Interprets specifications and discuss with sales personnel, vendors and Carrier engineering staff

Required Qualifications

• Bachelor’s Degree in engineering or technical discipline
• 5+ years of experience working in a technical field

Preferred Qualifications

• HVAC industry experience
• Building controls industry experience
• Experience with commercial packaged units is also preferred
• Strong analytical and problem-solving skills
• Working knowledge of Microsoft Suite
• Excellent written and verbal interpersonal skills
• Have an ability to coordinate across multiple functions, to maintain composure in high-pressure situations, and to make decisions in a fast-paced environment
• Have a combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers
• Have a personality defined by positivity, responsibility, integrity, accountability, and respect culminating in a strong work ethic

Additional information

• Must have unrestricted authorization to work in the USA. No visa sponsoring available.