Job Description

You’re only human. 

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. 

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

The Opportunity

We’re looking for a Senior Application Engineer to join our Data & Technology Applications team and play a critical role in supporting and evolving the ahm and OSHC application landscape.

In this role, you'll be responsible for the technical and functional maintenance of critical business applications, ensuring they remain reliable, secure, scalable and highly available. You'll work closely with internal stakeholders, vendors and cross-functional technology teams to drive operational excellence, support business-critical systems, and identify opportunities for automation and continuous improvement.

This is an exciting opportunity for an experienced application support and operations professional who enjoys solving complex technical challenges, leading improvement initiatives, mentoring others, and influencing the future direction of application operations and platform stability.

Key Responsibilities:

• Lead application optimisation and process improvement initiatives to enhance performance, reduce incidents and improve operational outcomes.
• Provide expert support for complex incidents and production issues, driving root cause analysis and implementing long-term solutions.
• Manage application deployments, patching activities and environment health across production and non-production environments.
• Develop and maintain technical documentation, monitoring capabilities, support processes and disaster recovery plans.
• Partner with development teams, stakeholders and vendors to ensure reliable, secure and scalable application services.
• Support and mentor team members through coaching, knowledge sharing and technical leadership.
• Drive automation, DevSecOps and continuous improvement initiatives that enhance efficiency, stability and service delivery.

Must haves:

• Extensive experience supporting and maintaining enterprise applications within complex IT environments.
• Strong Linux administration experience, ideally with SUSE Linux or other Unix-based operating systems.
• Strong SQL skills and experience working with JSON and XML data formats.
• Experience with Python, Perl or similar scripting languages for automation and operational support.
• Strong knowledge of SOAP and REST APIs and event-driven technologies such as Kafka.
• Experience working with AWS Cloud environments.
• Hands-on experience with CI/CD platforms such as GitHub, Jenkins and modern DevSecOps practices.
• Strong release, environment and deployment management experience.
• Strong analytical and troubleshooting skills.
• Experience implementing automation and batch scheduling solutions.
• Experience working within Agile, cross-functional delivery teams.
• Proven ability to manage multiple priorities while driving continuous improvement outcomes.

Imagine working with us…

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.  

Imagine a workplace where work didn't feel like work.

A workplace where you could shape when and where you work to have more impact.

Where flexible working isn’t a buzzword, it’s a reality.

Imagine a workplace that helps you and your family thrive.

Where connection, personal development and health and wellbeing are front of mind.

Learn more about our benefits here: https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all, because different perspectives make us better

To learn about our commitments, employee experiences, and benefits, go to https://careers.medibank.com.au/culture/diversity-inclusion/ 9

We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals. For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au