Job Description

ESSENTIAL RESPONSIBILITIES:

• Develop and implement enterprise solutions with Microsoft Dynamics 365, including enhancements and custom features tailored to business needs by extending entities, forms, views, and plugins.
• Customize Dynamics 365 applications (Sales, Customer Service, Finance) using workflows, business process flows, and custom logic, while maintaining best practices and system upgradability.
• Enhance UX/UI with intuitive layouts, dashboards, and custom components in Power Apps to improve usability and drive user adoption.
• Integrate Dynamics 365 with external systems via Azure services and APIs, creating components like Logic Apps, Functions, API endpoints, and webhooks for seamless data exchange.
• Extend Dynamics 365 through the Power Platform: build apps/forms, automate processes with Power Automate, and integrate Power BI reports or Virtual Agents as needed.
• Execute test plans, perform unit testing, support UAT, debug, and resolve technical issues to ensure high-quality deliverables.
• Maintain documentation for customizations and integrations; provide training and ongoing support for users and administrators.
• Collaborate with analysts, designers, stakeholders, and cross-functional teams to gather requirements, design scalable solutions, and follow Agile methodologies for project delivery.

MINIMUM AND/OR PREFERRED QUALIFICATIONS:

EXPERIENCE:

• 5+ years of proven experience as a Dynamics 365 Developer (or similar software developer role) implementing and customizing Dynamics 365 solutions in a real-world environment.
• Experience leading or contributing to at least one full Dynamics 365 implementation cycle is highly desirable.

EDUCATION:

• Bachelor’s degree in Computer Science, Information Systems, or a related field is preferred.

CERTIFICATIONS:

• Not required, but preferred if you have one of these:
• Microsoft Certified: Power Apps + Dynamics 365 Developer Associate
• Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate
• Microsoft Power Platform certifications (e.g., Power Platform Developer Associate or Solution Architect Expert)
• Azure certifications (e.g., Azure Developer Associate, Azure Solutions Architect, or Dynamics 365 Fundamentals)

SKILL REQUIREMENTS:

• Strong knowledge of Microsoft Dynamics 365 platform and modules (like CRM or Finance and Operations)
• Able to build and customize Dynamics 365 (entities, forms, rules, workflows, dashboards)
• Good coding skills in C#/.NET and JavaScript/TypeScript for Dynamics 365 development
• Can write custom plugins, workflow activities, and client-side scripts
• Familiar with HTML and CSS for web resource development and simple UI changes in Dynamics 365