Job Description

If hired for this position, you would be an employee of our partner agency, Community Family Advocates working onsite at Allegheny County DHS.

Summary

The Senior Appian Developer works within the Department of Human Services (DHS), Office of Analytics and Technology (OAT). This role is responsible for working throughout the entire project life-cycle to define, design, develop and implement innovative business solutions using low-code platforms. This includes collaborating with cross-functional teams to understand our client’s business processes and technical needs.

In this position, the Senior Appian Developer will collaborate with client teams (both technical and business users) to create efficient, scalable, and user-friendly applications.

Essential Duties and Responsibilities

• Analyze business processes to identify opportunities for improvement and automation using low-code development tools.
• Design, develop, and deploy business applications with a focus on user experience and process optimization.
• Create and manage automated workflows to enhance business efficiency and data integrity.
• Work collaboratively with Lead Engineers and Architects to translate high-level designs into functional solutions, providing valuable feedback on feasibility and trade-offs.
• Write clean, maintainable, and well-tested code in alignment with engineering best practices.
• Participate in code reviews and integrate feedback to continuously elevate team standards.
• Regularly identify opportunities for code refactoring and performance optimizations, and champion these efforts within the team.
• Diagnose production issues, contribute to root cause analysis (RCA), and assist in identifying and mitigating technical debt.
• Support and enhance observability, monitoring, and alerting systems while contributing to automation initiatives that improve overall team productivity and developer experience.
• Mentor junior software engineers by sharing best practices and providing guidance on proficiency.
• Effectively communicate technical designs verbally, visually, and in writing for technical audiences of all sizes.
• Collaborate with various stakeholders to ensure alignment of low-code solutions with business objectives and IT standards.
• Perform duties with moderate to low supervision and demonstrate a self-starter attitude.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Additional Responsibilities

From time to time the employee will be required to perform additional tasks and duties as required by the employer.

Knowledge, Skills and Abilities

• Excellent communication skills, a passion for technology and continuous learning.
• Strong planning and project management skills,
• Capacity to comprehend the architecture of a complex information system and to translate its use and implications to end users.
• Comfortable with handling large projects/system issues.
• Problem solving skills to analyze the nature and implications of issues presented by end users.
• Ability to manage multiple projects with numerous elements, while continuously setting priorities.
• Ability to work on a team; highly skilled in communications and team development.
• Excellent time management and organizational skills; can set priorities and accomplish a wide variety of tasks.
• Ability to take initiative and work with a high level of independence.
• Able to thrive in an environment that requires flexibility and multi-tasking.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, consistent with applicable laws.

Education/Experience Requirements

3+ years of experience in a Appian development, working with business/systems analysis best practices and methodologies, including but not limited to configuration: training, user acceptance training (UAT), requirements gathering, experience with the software development life cycle and development processes including Agile.

Certificates, Licenses, Registrations

Appian Senior Developer Certification

Why DHS?

DHS is diverse, but we strive to be even more inclusive. This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS. It has strong, assertive leaders. We do not hire yes-people.

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

“DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.”

-From the organization’s statement on Equity and Inclusion

AN EQUAL OPPORTUNITY EMPLOYER -M/F/V/D