Job Description

Senior, App Development & Integrations Services

Department: Professional Services

Employment Type: Permanent

Location: India, Bangalore

Reporting To: Sudhir S L

The Senior App Development and Integrations (Customisation) Services role leads the delivery of advanced, customised ERP solutions within the Jeeves ERP platform as an integral part of our Solution Center.

The Senior Developer partners closely with business stakeholders, architects and technical leaders to translate complex business needs into scalable, high-quality solutions that align with both Forterro’s and our customers’ strategies. The Senior Developer extends and enhances Jeeves’ standard capabilities through the design, development and implementation of high-value customisations including integrations, applications and customer-specific modifications.

The Senior Developer serves as Lead Developer in implementation and upgrade projects, providing technical direction and guidance, ensuring quality throughout the project and maintaining alignment with best practices, customer requirements and project timelines.

In addition, the Senior Developer contributes strategically to the Solution Center by shaping, designing and evolving our portfolio of internal applications, frameworks and tools that expand the Jeeves ecosystem. As a senior member of the team, the role also includes mentorship and knowledge sharing to support our collaborative learning culture.

This role applies deep expertise in T-SQL and Microsoft SQL Server and guides configuration, development and testing practices. The Senior Professional is expected to influence technical direction, support innovation initiatives and drive continuous improvement to help define future-focused standards across the platform.

Responsibilities

• Lead the analysis of customer business processes and functional requirements, providing expert guidance and solution recommendations.
• Drive the translation of complex business needs into scalable technical architectures and specifications aligned with our established frameworks and best practices.
• Design, develop and oversee advanced customisations and integrations within the Jeeves ERP platform.
• Act as Lead Developer in upgrades, implementations and large-scale development initiatives.
• Collaborate strategically with customers, architects, domain experts and cross-functional development teams to ensure high-quality delivery outcomes.
• Serve as a key stakeholder to the Jeeves PR&D department, contributing feedback, influencing product evolution and ensuring alignment between customer needs and the core platform roadmap.
• Provide technical leadership by promoting best practices, explaining architectural decisions and mentoring both internal teams and external stakeholders.
• Maintain, refine and evolve internal conventions, methodologies and best practices ensuring they are clearly communicated to support adoption across the organisation.

Skills, Knowledge & Expertise

• Extensive experience in ERP customisation, application development and system integrations with the ability to lead complex technical initiatives.
• Relevant academic background in software development, information systems or a related field, combined with proven hands-on professional experience.
• Strong understanding of ERP modules, business processes and underlying technical frameworks with the capability to shape scalable digital products.
• Advanced expertise in Microsoft SQL Server and complex T-SQL development, including performance optimisation and scalable data design.
• Strong understanding of REST APIs, modern integration patterns and enterprise integration architectures.
• Excellent communication and stakeholder management skills with the ability to influence both technical teams and customer decision-makers.
• Ability to operate autonomously while also mentoring peers and contributing to a collaborative engineering culture.
• Strong analytical and problem-solving mindset with a proactive and improvement-driven approach to challenges.
• Experience with C#, Python and emerging technologies such as AI is considered an advantage.