Bank of China (Hong Kong)

Senior Anti-Fraud Manager / Anti-Fraud Manager (Risk Management and Monitoring)

Bank of China (Hong Kong)  •  Hong Kong, HK (Onsite)  •  2 months ago
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Job Description

Responsibilities:

  • Responsible for handling and investigating fraud cases related to credit cards, debit cards, acquiring merchants, and ATM cards;
  • Assist in transaction monitoring and dispute case investigations for credit card issuing operations, with responsibility for reducing credit card transaction fraud risks and responding to customers' inquiries regarding disputed transactions;
  • Follow up on abnormal transactions in credit card issuing, analyze prevailing fraud methods and trends in the credit card market, review and refine transaction monitoring rules based on fraud case data analysis;
  • Assist in developing procedures and monitoring mechanisms for handling suspicious transactions related to fraud;
  • Liaise with industry stakeholders and card-issuing institutions on fraud risk control to enhance transaction security and efficiency;
  • Support the coordination of digitalization initiatives in fraud risk management to strengthen overall anti-fraud capabilities and responsiveness;
  • Perform any other duties assigned by supervisors.

Requirements:

  • Bachelor degree holder or above in Risk Management, Law, Law, Business, or Communications is preferred.
  • 2 years’ working experience in fraud investigation or law enforcement is preferred.
  • Strong statistical knowledge is required.
  • Good communication skills; Enthusiastic and energetic.
  • Good command of written and spoken Chinese and English. Fluent Mandarin will be an advantage.
Bank of China (Hong Kong)

About Bank of China (Hong Kong)

Bank of China (Hong Kong) Limited (“BOCHK”) is a leading commercial banking group in Hong Kong with strong market positions in all major businesses. We have the most extensive local branch network and diverse service platforms in Hong Kong, including more than 190 branches, 280 automated banking centres, efficient e-channels of over 1,000 self-service machines, as well as Internet and Mobile Banking services. We offer a comprehensive range of financial, investment and wealth management services to personal, corporate and institutional customers. To implement the overseas development strategy of BOC Group, we strive to drive our regional development by expanding our business in the Southeast Asian region. Our branches and subsidiaries have been extended to Southeast Asian countries such as Thailand, Malaysia, Vietnam, the Philippines, Indonesia, Cambodia, Laos and Brunei, with the provision of professional and high-quality financial services to local customers. We will also expedite our development into a top-class, full- service and internationalised regional bank.

BOCHK is one of the three note-issuing banks and the sole clearing bank for Renminbi (“RMB”) business in Hong Kong. With our strong RMB franchise, we are the first choice of customers in this business.Through the deep collaboration with our parent bank, BOC, we provide a full range of high-quality crossborder services to multinationals, cross-border customers, mainland enterprises going global, central banks and super-sovereign organisations.

BOC Hong Kong (Holdings) Limited, BOCHK’s holding company, is one of the largest listed companies on the main board of the Stock Exchange of Hong Kong, with stock code “2388” and ADR OTC Symbol “BHKLY”.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
, HK
Year Founded
Unknown
Website
bochk.com
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