Job Description

Responsibilites

Network & Collaboration Operations

• Own day-to-day operational management of the enterprise Aruba LAN and WLAN estate (campus, branch, and site networks), ensuring availability, performance, and security.
• Provide expert-level implementation and ongoing management for Aruba switching, wireless controllers/APs, ClearPass and associated management/monitoring platforms.
• Lead incident, problem, and change activities for Network & Collaboration services, driving root-cause analysis, remediation, and continuous service improvement.
• Strategic Outcome: Reliable, performant network services with measurable stability.

Financial & Asset Stewardship

• Support budget management for Network & Collaboration services, including forecasting, variance analysis, and cost optimisation opportunities.
• Maintain asset lifecycle visibility (switching, wireless, licenses), supporting renewal planning and ensuring spend aligns to service demand and standards.
• Strategic Outcome: Transparent cost control, accurate forecasts, and well-timed renewals with no unmanaged budget drift.

Vendor & Service Partner Management

• Coordinate with vendors and service partners to deliver network and security services to agreed SLAs, ensuring effective escalation and service restoration.
• Support commercial activities (quotes, renewals, true-ups), contributing to business cases and ensuring value for money.
• Strategic Outcome: Stable partner performance with clear accountability and commercial discipline.

Security, Standards & Compliance

• Ensure network services operate in line with security policies and technical standards, maintaining accurate documentation, diagrams, and configuration baselines.
• Support audits and control testing by providing evidence and ensuring timely remediation of network/security-related findings.
• Strategic Outcome: Strong security posture and audit readiness with controlled configuration and documented standards.

Stakeholder Collaboration

• Partner with Service Desk, Infrastructure, Security, and site IT teams to deliver consistent Network & Collaboration services and a high-quality user experience.
• Translate business requirements into technical designs and operational plans, supporting projects and standardised rollouts across sites.
• Produce clear reporting on service health, risks, and capacity, and contribute to governance forums and CAB as required.

• Strategic Outcome: Clear ownership, strong cross-team alignment, and faster resolution through effective operational engagement.

Service Improvement Mindset

• Proactively identify opportunities to improve network performance, resilience, and operational efficiency through automation, standardisation, and monitoring enhancements.
• Maintain high-quality technical documentation and knowledge articles to support supportability and faster incident resolution.
• Contribute to technology roadmaps and lifecycle planning for LAN/WLAN and related security services, aligning improvements to business priorities.

• Strategic Outcome: Continuous improvement with repeatable standards and better operational outcomes over time.

Operating Model

• Work within a global support model, collaborating across time zones to provide responsive operational support and project delivery.
• Act as an escalation point for complex LAN/WLAN issues, supporting service owners with technical analysis, reporting, and problem management.
• Coordinate changes through established governance (e.g., CAB), ensuring plans, risks, and backout steps are documented and communicated.

• Strategic Outcome: Well-governed operations with strong technical ownership and predictable change outcomes.

​Skills

LEADERSHIP AGILITY

At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

• Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become

• Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others

• People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance

• Results Agility You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.

• Mental Agility You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with

• Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity.

U.S. applicants have rights under Federal Employment Laws.

Perks of Working for us

At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement:

• Competitive Pay Package

• Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)

• Retirement/Pension Plan

Health & Wellbeing

• Medical, Critical Illness, and Life Insurance

• Employee Assistance Programs

• Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits

The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.

Some benefits may be subject to an employee contribution.

Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.