dentsu

Senior Analyst-Survey Programming

dentsu  •  Mumbai, IN (Onsite)  •  9 days ago
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Job Description

The purpose of this role is to deliver analysis inline with client business objectives, goals, and to maintain, develop and exceed client performance targets.

Survey Programming

The purpose of this role is to script surveys on the survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.

  • Bachelor’s degree in computer science, Information Technology, Statistics, or a related field
  • 2+ years of experience working with VOXCO, Forsta or similar survey programming software experience would be added advantage. Experience of scripting multi-market complex projects.
  • Program and script high-complexity surveys on the Survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.
  • Conduct thorough testing of surveys, review data, and provide high-quality links to clients. Be able to provide technical support and troubleshooting for survey-related issues.
  • Coordinate with internal project managers / client services team members to finalize materials; provide guidance on tool functionality and solutions.
  • Review survey questionnaires and make recommendations for efficient programming and optimal data layout to improve data quality and user experience.
  • Develop, test, and implement innovative approaches, functions, and solutions to streamline survey programming and enhance project efficiency.
  • Strong understanding of JavaScript, HTML, CSS, and other relevant programming languages.
  • Should be comfortable to work in night shifts – rotational, 24/7 operational support and working on weekends - Roaster
  • Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization

Location:

DGS India - Mumbai - Thane Ashar IT Park

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

dentsu

About dentsu

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.

Industry
Marketing & Advertising
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
Website
dentsu.com
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