Job Description

About the Role

The Initial Limit Management function within Credit and Fraud Risk (CFR) is responsible for setting and managing Initial Credit Line Assignment policies and strategies for the U.S. Consumer Credit Card portfolio.

Credit line assignment is a critical driver of lending growth and portfolio profitability, as well as a key lever for enhancing Card Member engagement and delivering superior customer experience. The function operates within a well-established framework that leverages advanced algorithms, predictive models, and business rules to optimize decision-making.

This position reports to the Director of Initial Limit Assignment and works in close partnership with cross-functional teams, including Decision Science, Technology, Finance, Product, Marketing, and Servicing.

The analyst will be responsible for the accurate and efficient execution of Initial Line Assignment strategies, balancing revenue growth with contingent liability risk to drive sustainable, long-term portfolio performance. The role is expected to proactively identify opportunities to enhance, streamline, and improve existing processes through data-driven insights and continuous improvement initiatives.

Primary Responsibilities

• Support prospect/customer initial line and proactive line reallocation functions, including the design and implementation of policies and strategies for the U.S. Consumer Credit Card portfolio
• Enhance economic logic, optimization frameworks, and business rules to maximize returns and deliver best-in-class credit performance
• Partner closely with Decision Science teams and contribute to model-related analyses, including validation of model outputs, tracking model performance, and identifying opportunities for enhancement
• Design and execute test-and-learn experiments; develop strategies to drive efficient lending growth while managing contingent liability and long-term volatility
• Partner with cross-functional teams (Product, Marketing, Servicing) to support Card Member engagement initiatives
• Contribute to ongoing efforts to modernize line management processes and tools in partnership with Technology and Decision Science teams
• Monitor MIS and performance metrics to identify emerging trends, risks, and business opportunities
• Ensure operational excellence and adherence to all applicable regulatory and compliance requirements

Minimum Qualifications

• Foundational understanding of credit risk management, underwriting concepts, or decisioning frameworks; knowledge of credit card economics and the payments landscape is a plus
• Strong analytical and problem-solving skills, with the ability to interpret complex data and model outputs to generate actionable insights
• Experience in process execution and optimization within risk, analytics, or decisioning environments preferred
• Strong attention to detail with a results-oriented mindset and ownership of deliverables
• Effective written and verbal communication skills, with the ability to collaborate across teams
• High learning agility with the ability to adapt and deliver in a dynamic, evolving environment
• Self-motivated and intellectually curious, with a proactive and continuous improvement mindset
• Demonstrates integrity, accountability, and the ability to work both independently and within a structured, team-oriented environment
• Experience working with data tools such as SQL, Python, SAS, or similar preferred
• Experience in credit risk, underwriting, or financial services is a plus

Education Requirement

Advanced degree in a quantitative or analytical field (e.g., science, engineering, mathematics, econometrics, or management) with 2+ years of relevant professional experience

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.