Job Description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we will accomplish together

TELUS Health Retirement Consulting brings 60 years of experience and innovative thought leadership to pension & savings, actuarial, compensation and overall financial well-being consulting and outsourcing. Our purpose is to improve financial outcomes for individuals while managing costs and risks for organizations by leveraging specialized knowledge, experience, technology and data. We are also one of the largest pension plan administrators in Canada, serving over five million plan participants. We are a diverse organization with unparalleled capabilities for our clients and their people.

Join our team

TELUS Health Retirement Consulting brings 60 years of experience and innovative thought leadership to pension & savings, actuarial, compensation and overall financial well-being consulting and outsourcing. Our purpose is to improve financial outcomes for individuals while managing costs and risks for organizations by leveraging specialized knowledge, experience, technology and data. We are also one of the largest pension plan administrators in Canada, serving over five million plan participants. We are a diverse organization with unparalleled capabilities for our clients and their people.

Here’s the impact you’ll make and what we’ll accomplish together

You will be part of a collaborative and growing team dedicated to supporting the administration of pension plan windups for insolvent/bankrupt companies, where your strong analytical skills and data management expertise will play a central role. You will ensure large and complex datasets—such as member records, plan assets, and actuarial inputs—are accurately maintained, validated, and reconciled to support benefit calculations, regulatory reporting, and wind‑up activities. Your work will strengthen the accuracy and integrity of pension plan information, enabling regulators, trustees, actuaries, and legal professionals to make informed decisions while delivering timely, compliant, and high‑quality service to plan members and clients.

Here’s how

You will contribute to the team’s success by managing and reconciling pension data, coordinating information across stakeholders, preparing member communications and benefit calculations, and ensuring all administrative tasks are completed accurately, efficiently, and on time.

What you’ll do

• Manage, validate, clean and reconcile, large and complex pension datatsets using Excel, pension database, and other analytical tools.

• Use advanced Excel skills (including formulas, pivot tables, lookups, and data‑quality checks) to support calculations, reconciliations, and reporting.

• Work with pension administration systems and database tools to maintain accurate member and asset records.

• Support data preparation for actuarial valuations, wind‑up submissions, and regulatory filings by ensuring completeness, accuracy, and consistency.

• Calculate and verify benefit payments in accordance with plan rules and legislation.

• Prepare member option forms, statements, and other communications with a high degree of accuracy.

• Respond to member and regulatory client inquiries, providing clear and professional information.

• Coordinate information flow between legal teams, actuaries, trustees, and regulatory stakeholders.

• Assist in reviewing and verifying work completed by team members to ensure data integrity and compliance

• Train and support new analysts on data processes, insolvency procedures, and pension administration tasks.

• Participate in team meetings, contribute to process improvements, and assist with special projects involving data analysis or system enhancements.

• Continue building technical knowledge through internal training, including exposure to programming or automation tools where applicable.

• Ensure quality control and service standards are met for all transactions

• Adhere to internal risk‑management policies

You have

• Post-secondary education in mathematics, finance, economics, business, or related analytical field.

• Experience working with large datasets using Excel, databases, or other analytical tools within pension administration or a similar data‑focused environment.

What you bring

• Strong analytical thinking, attention to detail, and a commitment to data accuracy.

• Advanced Excel skills and confidence working with databases or analytical tools.

• Clear, professional communication and the ability to collaborate effectively within a team.

• A proactive approach to problem‑solving and a drive to improve processes and outcomes.

Nice to haves

• Experience with programming or automation tools (e.g., VBA, Python, or Power Query) to streamline data processes.

• Familiarity with pension administration systems or financial databases

Salary Range: $50,000 - $65,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

• Flexibility to work in-office, virtually or a combination of both

• Generous company matched pension

• Opportunity to give back to communities in which we work, live and serve

• Career growth and learning & development opportunities to develop your skills

• And much more…

Job Type:This is for a current vacancy

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.