Job Description

Senior Analyst – Projects & Strategy (Lending)

Contribute to strategy, problem-solving, and execution.

• We are looking for a curious, detail-oriented Senior Analyst to join our Lending team. In this role, you will support the delivery of high-impact initiatives that drive growth, improve processes, and enhance customer experience.
• This role is suited to someone who enjoys solving problems, working with data, and bringing structure to complex issues. You’ll collaborate with cross-functional partners and gain exposure to how strategy is developed and executed across the business.

Why Join the Team

Develop your skills in a collaborative environment.

• You’ll work across a range of initiatives, develop core analytical and project management skills, and collaborate with colleagues throughout the organization.

Make an impact.

• You’ll be involved in large projects that increase profitability and make a major contribution to our multi-year growth ambitions.

Project Delivery & Execution

• Support the delivery of projects from planning through implementation, ensuring timelines and objectives are met.
• Create and maintain project plans, documentation, and status updates.
• Track progress, identify risks, and support the development of practical solutions.

Analysis & Problem Solving

• Analyze data and processes to generate insights and identify opportunities.
• Break down complex problems into clear, structured components.
• Make recommendations to improve performance and efficiency.

Collaboration & Communication

• Work closely with teams across Product, Technology, Risk, and Operations to coordinate project activities.
• Partner with Legal, Compliance, and Operational Excellence teams to ensure compliant project execution.
• Build strong working relationships and communicate updates clearly to stakeholders.
• Prepare presentations and materials for project updates and recommendations.

Continuous Improvement

• Identify opportunities to improve processes and ways of working.
• Support initiatives that enhance project management practices and team effectiveness.

• Bachelor’s degree in Business, Project Management, or a related field.
• Early professional experience (2+years) in project management, strategy, or analytics is a plus.
• Proficiency in MS Office, particularly Excel and PowerPoint; familiarity with AI tools Top of Form Bottom of Form.
• PMP certification is a plus.

• Familiarity with Amex products and platforms is a plus.

  Skills & Experience

• Strong analytical and problem-solving skills with attention to detail.
• Highly organized, with the ability to manage multiple tasks and priorities.
• Clear written and verbal communication skills, ability to tailor messages to create common understanding among diverse groups.

• Ability to work independently and collaboratively.

  Mindset

• Curious and eager to learn, with a proactive approach.
• Interest in developing subject matter expertise and deep knowledge about industry and competitive environment.
• Logical thinker who enjoys solving problems.
• Self-directed and accountable, with confidence to take ownership of work.
• Comfortable working with detail while maintaining awareness of broader objectives.

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.