Ally’s CRA team is a highly specialized group within the Bank dedicated to positively impacting communities through CRA‑qualifying loans, investments, and services. While compliance with the CRA is a regulatory requirement for all FDIC‑insured banks, at Ally it is a mission‑driven effort. The team manages a ~$5 billion portfolio that supports affordable housing, community services, economic development, and neighborhood revitalization.

The Operations Sr. Analyst – CRA will be responsible for the day‑to‑day monitoring and servicing of a $2.75 billion portfolio of CRA‑qualified equity investments. These investments span private credit, private equity, venture capital, real estate, and affordable housing funds.

This role partners closely with Accounting, Finance, Treasury, Compliance, Tax, Legal, Internal Audit, and external fund managers to ensure accurate processing, reporting, strong controls, and audit‑ready documentation. The Operations Analyst will also play an important role in identifying opportunities to streamline, standardize, and automate operational processes.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

• Perform end-to-end servicing for fund investments, including capital calls, distributions, and related cash movements (e.g., approvals, wires/ACH, confirmations, and reconciliations).
• Maintain investment records and portfolio trackers; perform monthly position/balance validations and research/resolve breaks with internal partners and external administrators.
• Coordinate quarterly reporting cycles by collecting fund statements and capital account reports, tracking required deliverables, validating completeness/accuracy, and documenting support for valuation changes.
• Monitor portfolio performance, compliance, and other key metrics in partnership with the Bank’s external vendor; follow up on exceptions and escalate issues as needed.
• Prepare CRA investment financial reporting and portfolio roll forwards, including variance explanations and management-ready summaries.
• Support CRA documentation and evidence management by organizing records required for CRA eligibility, community development purpose, and internal governance, audit, and regulatory needs.
• Collaborate with Accounting and Finance during monthly and quarterly close activities to ensure timely and accurate financial recording consistent with internal standards and controls.
• Identify key controls and apply risk frameworks to mitigate operational and reporting risk; maintain procedures and support audit and exam readiness.
• Prepare materials for internal meetings and CRA governance activities, including status updates, dashboards, action items, and ad hoc analyses.
• Participate in Ally’s community outreach programs, including volunteer and leadership opportunities with nonprofit organizations, to support community development service hour requirements

Minimum Qualifications

• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field
• 3+ years of experience in investment operations, fund administration, portfolio operations, accounting/finance operations, or a related middle/back-office function.
• Experience processing and reconciling fund cash flows (capital calls/distributions) and maintaining accurate investment records.
• Strong understanding of private funds reporting packages, including capital account statements, quarterly reports, fees/expenses
• Proven ability to execute controls, maintain audit-ready documentation, and collaborate effectively with cross-functional stakeholders (Accounting, Finance, Treasury, Compliance, Audit).
• Advanced Excel skills (e.g., pivots, lookups, data validation) with strong attention to detail and data integrity.
• Strong organizational skills with the ability to manage deadlines, track deliverables, and communicate status clearly.
• High ownership mindset, sound judgment, and comfort escalating risks/issues when needed.
• Curiosity, detailed oriented

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.