Job Description

Responsible for collaborating with business partners and identifying business problems. Recommend solutions with new or existing processes, applications, systems, programs, or software. Will manage and drive multiple primary assignments and handle complex issues/requests. Will act as the primary contact as a business relationship manager that will become a subject matter expert in operations data for Safety, People, Quality, Service, or Cost.

• Lead requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager. Organize and engage in effective meetings with the team and business.

• Identify the inter-dependencies of complex projects across domains. Requires communication and collaboration with cross-functional teams including senior leaders and executives.

• Research technologies/solutions available with minimal dependency on lead/manager.

• Take ownership of deliverables and improve existing processes.Define standards for team deliverables and processes.

• Prioritize primary assignments and ad-hoc work for junior team members. Provide feedback to team members as required.

• Investigate and document business requirements from business partners to facilitate discussions and conduct workflow analyses. Construct workflow charts and diagrams, study system capabilities, and write specifications.

• Recommend solutions or improvements to business processes which can be accomplished through new technology or alternative uses of existing technology.

• Interpret business requirements to functional designs. Collaborate with Developers and Engineers on technical designs and development.

• Perform implementation and configuration activities including prototyping, analysis, system configuration, operational implementation and process documentation.

• Act as a liaison between the IT development group and business partners for the development and implementation of new systems and enhancement of existing systems.

• Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.

• Ensure solutions are tested/validated sufficiently before being implemented in production. Test planning and testing results with minimal level of input and review from management

• Work with the business partners to ensure process and system changes are communicated clearly and that users are informed and/or trained sufficiently.

Minimum Job Requirements:

Education

• Typically requires a Bachelor's degree in business or IT related field.

Work Experience

• At least 4 years of experience in system analysis and configuration, such as: Dashboard development experience using Tableau or other similar technology, utilizing SQL for data analysis and performance tuning, analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions, and experience in an agile/scrum environment

• Experience applying project management methodologies.

Knowledge / Skills / Abilities

• Broad knowledge of hardware, software, and programming.

• Experience documenting complex processes and generating supporting diagrams.

• Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

• Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.

• Ability to assess and initiate actions independently.

• Experience and skills in influencing, leading and directing individuals in multiple functional areas.

• Strong interpersonal and relationship management skills.

• Strong customer service skills. - Strong business analytical and problem-solving skills.

• Self-motivated, demonstrated bias for action.

Preferred Job Requirements:

• Experience working with Tableau, WebFOCUS, SQL, SSIS, Alteryx, Power BI, Python, and R.

• Experience with Machine Learning and predictive analytics strategies.

About Medline India:
Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024.
We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.
About Medline Industries, LP:
Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.
At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.