Job Description

Company:

Marsh

Senior Analyst in Access Management

We are seeking a talented individual to join our Access Management team at Marsh. This role will be based in CDMX, México. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Senior Analyst in Access Management, you will be part of a dynamic team responsible for managing user access lifecycle processes, supporting onboarding and offboarding activities, and ensuring compliance with security protocols across Americas including US, Canada, and LAC regions.

We will count on you to:

• Support onboarding processes for new employees and verify related procedures Review checklists to ensure all access management steps are completed accurately
• Manage account creation, including email accounts, and close all processes when employees leave the company
• Handle escalations and lifecycle management with confidence and professionalism
• Provide support for Active Directory, Exchange, M365, ServiceNow, and shared folder management
• Collaborate effectively with multicultural teams across Americas, delivering VIP support under pressure

What you need to have:

• Bachelor’s degree in Computer Systems, Informatics, or related field
• 3 to 5 years of experience in similar roles
• Proficiency in Active Directory Management (Accounts and Groups), Lifecycle processes (Onboarding and Offboarding), Exchange and M365 (personal and shared mailboxes, licenses), ServiceNow, and Shared Folder Management
• Strong English communication skills (mandatory)

What makes you stand out:

• Knowledge of Sailpoint, Radiant, or Avepoint environments (plus)
• Experience working in multicultural teams and providing support across multiple regions
• Proactive, empathetic, and able to work effectively under pressure

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.