Job Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Device Management is responsible for maintaining and improving the coverage, efficacy, and performance of security agents across Mattel’s global enterprise. This role plays a vital part in ensuring that all enterprise devices remain both secure and operationally efficient. The position requires strong technical expertise in enterprise device management, systems engineering, and endpoint performance optimization. The engineer will collaborate closely with cross-functional teams to enforce security standards, automate operations, and enhance endpoint protection strategies.

Roles and Responsibilities

• Ensure consistent deployment, health, and coverage of security agents across all managed endpoints.

• Monitor and optimize agent performance, resource utilization, and update compliance to maintain endpoint reliability and efficiency.

• Collaborate with IT, Infrastructure, and Security Operations teams to enforce device standards, configurations, and policy compliance.

• Conduct coverage and gap analysis for security tools to identify missing or degraded agents and coordinate timely remediation efforts.

• Automate deployment, configuration, and reporting processes for security agents using scripting and orchestration tools.

• Partner with Security Engineering peers to ensure integration and interoperability between EDR, ITP, and other endpoint protection solutions.

• Develop and maintain dashboards, metrics, and reporting mechanisms that measure endpoint coverage, agent efficacy, and system health.

• Maintain and update documentation, standards, and playbooks for device management operations and security tool maintenance.

• Evaluate and test new endpoint management technologies, automation capabilities, and security policies to strengthen the device security posture.

Skills and Qualifications

Required:

• 6+ years of experience in endpoint management, systems engineering, or endpoint security operations within a large enterprise environment.

• Hands-on experience managing device management platforms such as Microsoft Intune, Workspace ONE, JAMF, or SCCM.

• Strong understanding of endpoint architectures, including Windows, macOS, and Linux operating systems.

• Experience ensuring comprehensive security tool coverage and compliance across distributed enterprise endpoints.

• Familiarity with endpoint performance monitoring, log collection, and remote troubleshooting methodologies.

• Experience with mobile device management (MDM) platforms and understanding of mobile ecosystems (iOS and Android).

• Excellent analytical and communication skills, with the ability to partner effectively across global technical teams.

• Endpoint management platforms (e.g., Microsoft Intune, SCCM, Workspace ONE, JAMF).

• Security agent deployment, configuration, and health monitoring.

• Scripting and automation (PowerShell, Python, or equivalent).

• System patching, compliance, and policy enforcement tools.

• Performance monitoring and endpoint telemetry analysis.

• Familiarity with EDR, ITP, and endpoint protection technologies.

• Dashboard creation and metrics reporting for agent coverage and performance.

• Strong understanding of Windows, macOS, and Linux management principles.

• Strong problem-solving and analytical mindset.

Preferred:

• Bachelor’s degree in computer science, Information Systems, or a related field, or equivalent practical experience.

• Prior experience supporting large-scale, globally distributed device management or endpoint engineering environments

• Certifications such as Microsoft Certified: Endpoint Administrator, JAMF Certified/Administrator, ISC2 CC, GIAC GSEC, and CompTIA Security+ (or equivalent industry certifications).

• Clear and proactive communicator, highly organized and adaptable, with a focus on operational excellence, collaboration, and continuous innovation.

Shift Timing:

05:00–14:00 PST (18:30–03:30 IST), Monday through Friday, with emergency on-call duties as needed.

Qualifications

What We’re Looking For:

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
  

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy