Job Description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

The Enterprise Data Office (EDO) is part of our global data center of excellence responsible for realizing the potential of our data. EDO provides the principles, policies, processes, architecture, and governance to enable consistent, trusted, and usable data to drive accurate data-driven business outcomes.

The Senior Analyst role on this team will be responsible for supporting the Data Governance Policy and Standards including the implementation of Policy Processes, documentation of Procedures, and development of other key instructive and interpretive documentation that enables the organization to manage data as a critical corporate asset.

• Supporting the maintenance, implementation and continual updating of the Enterprise Data Management Operating Policy, Data Usage Standard.
• Reviewing, refreshing, and supporting the publish of key procedure documentation associated with requirements within the Policy and Standard.
• Collaborating with key stakeholders including EDO sub-teams and the Business Unit Data Office teams to ensure strategic alignment on Policy and Standard requirements.
• Providing support in training, communications, and change management related to Data Management across the Enterprise.
• Providing support for regulatory and audit exams and continuous monitoring over the program.
• Collaborating cross-functionally to support finalization and execution of the comprehensive project roadmap which sets the overall strategic direction for the initiatives as well as details and timelines.
• Supporting creation of materials for regular updates to senior level stakeholders.

• Prior experience developing and implementing data governance and management practices, procedures, and requirements.
• Understanding of PowerPoint and Excel; experience with data management and data flow tools preferred.
• Understanding of Data Management, Lifecycle, and Supply Chain; experience with systems architecture or data architecture preferred.
• Knowledge of the financial services regulatory environment including BCBS-239, Dodd-Frank Act, GDPR, other relevant regulations.
• Proven track record of driving results in a fast-paced environment. This role will often entail operating with significant ambiguity and needing to make decisions with less than perfect information.
• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
• High degree of organization, individual initiative and personal accountability and resiliency.
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.