Job Description

Position Title: Senior Analyst, Data Analytics (Contract Until March 2027)

Employment Type: Full-time Contract | Union

Annual Salary Range: $63,802.62 - $69,754.51

Division Digital and Innovation

Reports To: Manager, Product Management and Data Strategy

Location: Toronto, Yonge & Eglinton (On-site)

Reason for Vacancy: Existing Vacancy

TVO Media Education Group ( TVO) is a social impact organization devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform, and educate Ontarians of all ages.

Who We Are

TVO is an agency of the Ontario Ministry of Education and a registered charity funded primarily by the Province of Ontario and supported by thousands of sponsors and donors. Through our brands, TVO Kids, TVO Today, TVO ILC and TVO Learn, we provide multi-platform educational programming; ground-breaking original documentaries; in-depth public affairs content; the largest online secondary school in Ontario; and award-winning digital-learning resources that support Ontario’s curriculum.

The Opportunity

TVO is embarking on a journey to establish a robust data team to spearhead our organization's transition towards data-driven decision-making. We have an opportunity in our team for a Senior Data Analyst. This will be a contract position, reporting to the Manager, Product Management and Data Strategy

In this role, you will leverage your expertise to gather, analyze, and interpret complex data sets from multiple sources to provide actionable insights for strategic decision-making. In addition, you will create visualizations to communicate findings effectively to stakeholders. You will collaborate across departments, understand, and gather data-related requirements, and contribute to the data roadmap. You would handle ad hoc requests, and spearhead special projects to support organizational objectives.

How you will make an impact

• Lead building data tracking plans, defining metrics and KPI's, to support stakeholders across the organization.
• Data mine the proprietary database/data warehouse to extract viewer/user and product information and provide insights.
• Design and carry out background research, data analytics proposals, sample design, and data instruments.
• Support organizational needs and contribute to developing objectives, by providing insights and reporting.
• Oversee management of analytical tools including Google Analytics and other digital data instruments (e.g. Twitter, Facebook, YouTube, Brightcove, etc.)
• Implement, maintain, and update tracking Tags via Google Tag Manager and work with Customer Data Platforms to build User Segments, liaising with developers.
• Provide television audience analysis for TVO.
• Create weekly & monthly dynamic dashboards and visualizations to inform decisions.
• Track and monitor information from syndicated and proprietary research sources.
• Analyze behavioral and attitudinal trends in product usage and consumption Attend meetings with other departments (e.g. Programming, Production, Marketing) to present informative and actionable research findings.

What will you bring to TVO

• Bachelor’s degree in business, market research, communications, mathematics, statistics, or related field
• 2+ years of experience in data analysis, providing qualitative and quantitative research findings. Work samples around data analysis will be an asset.
• Experience in the media or ed-tech industry, will be an asset.
• Advance SQL Query skill & knowledge of Relational Databases
• Advanced knowledge of Google Analytics 4 with a focus on creating customized views, dimensions & filters
• Proficient in Google Tag Manager and advanced implementation of tracking tags
• Ability to create meaningful visualizations/Dynamic Dashboards using Looker Studio, Google Sheets, MS Excel, and other BI Tools (Power BI, Tableau etc.)
• Proficiency with Windows-based PC applications such as Excel, Word, and PowerPoint
• Experience in working with large data sets, reconciling multiple datasets to leverage insights.
• Broad understanding of customer data platform and its integration to consumer-facing web applications such as emails, customer engagements on web products, web personalization, and various analytic tools will be an asset.
• Strong problem-solving skills, keen attention to detail, sharp analytical skills, ability to interpret and, draw insights from data.
• Experience working within Agile and Scrum frameworks, will be an asset
• Basic understanding of working with cloud-based Data Warehouses like AWS Redshift / MS Azure, Google Cloud Platform - Good to have.
• A business perspective with an ability to work in both technical and business environments is paramount.
• Must thrive in a fast-paced environment with shifting priorities and ad-hoc requests where multi-tasking and prioritization is necessary.
• Demonstrated curiosity and willingness to learn, including the ability to stay current on new developments in data analytics, measurement tools and self-serve options.
• Ability to develop a business case recommending options for new tools.
• Strong communication skills, both written and verbal, coupled with well-developed presentation, interpersonal and relationship building skills.
• Demonstrate TVO values of Excellence & Innovation; Ownership; Collaboration; Diversity, Equity & Inclusion; Trust and Respect

TVO & YOU

We are a learning organization. Learning is at the core of everything we do. As part of this commitment, TVO invests in the learning goals of our employees and everyone at TVO commits to developing our own knowledge as well as elevating each other’s through peer-to-peer learning, workshops and lunch and learns. All employees have the option to join the Public Service Pension Plan right on day one and we offer an array of services through our Employee and Family Assistance Plan.

A Culture of Inclusion and Belonging

We welcome the unique contribution that you will bring to TVO. We have a diverse workforce and are committed to building a culture within the workplace that brings out the best in everyone. As part of our strategic vision, we have adopted five core values; we embrace change, we value bold thinking, we thrive with diverse voices, we are better together, and we honour our commitments. These values anchor how we work and lay the foundation for a workplace that celebrates differences, encourages self-expression and empowers learning, which we know is a key component to our success.

To learn more about us and our culture, please visit us at https://tvo.me/work-with-us/

Applications will be accepted until June 1, 2026 at 4:00pm Eastern Standard Time, but we will review applications as they are received. Early applications are strongly encouraged.

Please Note:

The posted salary range reflects the target hiring range for the position. Final compensation will be determined based on a number of factors including qualifications, relevant experience, and internal equity.

TVO does not use artificial intelligence (AI) or automated decision‑making tools to screen, assess, or select candidates. All applications are reviewed by the hiring team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process (e.g., including alternate formats of materials, accessible meeting rooms). If you are seeking accommodations during the application or interview process, please advise us as soon as possible so that appropriate arrangements can be made by sending your request to accommodations@tvo.org