Job Description

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As an Associate, Credit NFR, in our Institutional’s Conduct & Compliance Centre of Excellence team, you’ll manage the ongoing review cycle and change process for the COP, engaging with content owners to ensure procedures are reviewed and maintained current. You will maintain relationship with, and work alongside, review change initiators and stakeholders to ensure that changes are understood, documented and drafted in line with COP content standards and aligned to policy, ensuring that content is clear, concise and unambiguous.

You will monitor a range of credit process reporting and ensure identified discrepancies are followed up and remediated. You will also work closely with Frontline stakeholders to support their understanding of divisional credit process, and as part of change delivery to ensure credit policy and regulation is suitably considered as part of solution development.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent

Role Location: Melbourne or Brisbane

Work Hours: Fulltime (Hybrid)

What will your day look like?

You will be responsbile for:

• Ensuring governance is maintained over the procedural repository (COP), including managing the end-to-end change process for any content updates.
• Review changes to process, policy & systems, and propose updates to procedure documentation.
• Monitor key credit data across the division and ensuring items are actioned and remediated within appropriate timelines, and preparing insightful forum
• Be as a key partner and SME to the business and Institutional NFR teams for interpretation and application of credit procedures and regulation.
• Contribute to an enhanced risk culture and upholding ANZ’s values in interactions.
• Build strong and collaborative stakeholder relationships across business, product, transformation, Risk and Compliance.
• Supporting the Director Regulatory Change and Credit Governance on BAU work and discrete initiatives.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Many years in credit management and/or risk/compliance roles.
• Strong understanding of both Non-Financial Risk Management and end-to-end credit management and delivery activities;
• Excellent communication skills, both written and verbal;
• Curiosity, thought leadership and ability to think differently;
• Proven communication, interpersonal and stakeholder management skills that recognise cultural differences across ANZ’s network;
• Ability to work strategically, autonomously and collaboratively, and deliver against agreed deadlines;
• Tertiary qualified, ideally with Professional and, or Post-Graduate qualifications with strong technically relevant skills

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number: 125164.

Job Posting End Date

10/11/2026, 11.59pm, (Melbourne Australia)