Job Description

Credit & Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service.

The objective of the Credit & Fraud Risk Control Management Risk ID: Assessment & Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Credit & Fraud Risk to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk

Credit & Fraud Risk is looking for a Sr. Analyst of Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

• Facilitate BUs in their risk assessments performance for Risk and Control Self-Assessment (RCSA) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)
• Drive cross functional projects end to end and facilitate stakeholder engagement
• Leverage domain knowledge in operational risk management and RCSA
• Assist in identification of risks and controls (along with business process owners)
• Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing

Required Qualifications:

• 2+ Years experience in operational risk management (e.g., within RCSA function)

• Understanding of critical operational risk management lifecycle activities

• Strong Project management, communication, documentation and interpersonal skills

• Experience in process mapping, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards

• Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk and controls testing for Risk and Control Self-Assessment (RCSA)

Preferred Qualifications:

• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

• Experience in at least one of the following:

  • Supporting identification of operational risks throughout business processes and systems

    • Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met for Risk and Control Self-Assessment (RCSA))

    • Excellent communication, influencing and presentation skills

    • Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

    • Experience in creating process flow using tools like Microsoft Visio

    • Experience in working with financial services operational risk function

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.