Job Description

This position will cover regulatory area, such as Installment Sales Law, Payment Services Act, Act against Unjustifiable Premiums and Misleading Representations, Privacy and Data Protection, conduct risk, and third party due diligence through Regulatory Change Management program, New Product Assessment, Compliance Risk Assessment, Operational Risk Event review, compliance oversight on key regulatory risks, providing advisory service to the business, supporting business projects as an SME, developing relevant compliance policies/procedures, providing training and enhancing compliance awareness and culture.

This position report to senior manager of Business Advisory Team. This is a great opportunity to work in an international environment that provides career opportunities in a broad scope, offering great benefit and flexibility, and work-life balance.

Success factors for this position: include an in-depth understanding of credit card regulatory requirements and operational processes to be able to provide effective advice to the key stakeholders; extensive experience in regulatory compliance; skills to manage multiple tasks and time management; eager to learn and develop professionally; and interest and skills to deal with overseas stakeholders.

• Monitor regulatory changes, keep up-to-date with significant regulatory developments, evaluate necessary compliance actions and support the business to respond to regulatory changes.
• Assess compliance risk analyzing the inherent risk and control effectiveness of each risk taxonomy.
• Participate in both Japan and global projects on behalf of Compliance, providing reviews and compliance advisory as needed partnering with Legal Team and the Business functions to meet both enterprise and local compliance requirements.
• Develop and maintain up-to-date local compliance policies & procedures, and training materials by effectively incorporating necessary local regulatory requirements. Also, review/assess marketing and servicing material created by Business functions, customer complaints, and third party control.
• Develop and conduct reviews of various metrics and reports as part of the compliance oversight responsibility, in addition to conduct monitoring and testing activities.

• Minimum 3 years of experience in regulatory compliance, legal, internal audit, or operational risk in Japan.
• Self-motivated, energetic, collaborative team player with proven ability to work effectively in a matrix international organization and across all levels of management.
• Strong understanding of internal controls and business/operation processes for retail consumer financial services or credit card business or payment industry.
• Proven leadership skills, able to collaborate with both compliance and other departments, effectively influence stakeholders and deliver desired outcome. Experience in organizing projects involving various stakeholders is a plus.
• Business level English preferred. Experience working in a multi-national company is a plus.
• Native-level proficiency in Japanese (reading, writing, and speaking)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.